Own each new brand from signed contract to live, including technical setup and use case delivery. Work with stakeholders from founders to retention teams to ensure successful go-live. Transition accounts to CSMs with a clear handoff and write playbooks for scale. Success: Brands are live with their first use case within weeks of signing. Every onboarded brand has a result their team can point to. New teammates can run onboarding from your playbooks in their first month. You might be a strong fit if: You have 3+ years in customer-facing roles and experience onboarding clients. You've built Klaviyo flows and segments and use AI tools like Claude or ChatGPT daily. You thrive in high-growth, early-stage environments and are data-curious. OuterSignal OuterSignal builds a customer intelligence layer for commerce, showing brands who their customers really are beyond the transaction. It is a small, high-performing team backed by world-class investors, building a category-defining platform. #J-18808-Ljbffr
Implementation Lead (Fully Remote) in workfromhome at Unknown Company
This position is listed as contract and onsite.