Implementation Consultant - Payroll

ADP is hiring a Payroll Implementation Consultant.

• Do you thrive in a results-driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued?
• Do you have a passion for out-of-the-box thinking and a commitment to making sure clients get the most for their investments?
• Are you looking for an inclusive environment with a culture of collaboration and belonging?

In this role, you'll combine your analytic and project management skills with your ability to simplify complex information—helping clients develop the skills and confidence to use our products with ease. You'll leverage our top-ranked training programs and world-class service guidelines, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation.

The nature of what you do every day will not change—your number one goal is to successfully implement clients on HCM products and services. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of learning opportunities, which will keep things interesting, and our top-ranked training will help to set you up for success!

What you’ll do: Responsibilities

• Be a True Partner. Are you the ultimate relationship builder? You will partner with clients to truly understand their business and related needs, building long-term trust. You will become the most credible resource, focused on analyzing the client’s existing systems, interface requirements, and business processes.
• Collaborate and Connect. Looking for new ways to pique your business curiosity? You will stay informed and in tune with HCM capabilities, new product features, and functionality challenges that may arise across other work streams. You will be a team player who seeks to understand the business and asks questions to other members of the client project team, sales, and client service.
• Think Like a Client, Act Like an Owner. Not afraid to be the owner of your domain? You will be confident in recommending and implementing the appropriate solutions to clients based on their unique needs and ADP’s impressive HCM offerings. You will incorporate new processes, tools, and approaches when recommending an ADP solution.
• Create and Innovate. Are you a champion of best practices and process improvement? You will adopt a lifelong learner mentality that enables your career to soar by participating in process improvement initiatives and finding new ways to improve the business. You will be the driver of innovation by pioneering new initiatives to enhance the client experience.

What you can expect on a typical day:

• Be a True Partner. (Same responsibilities as above)
• Collaborate and Connect. (Same responsibilities as above)
• Think Like a Client, Act Like an Owner. (Same responsibilities as above)
• Create and Innovate. (Same responsibilities as above)

To succeed in this role: Requirements

• At least 2 years of experience working in an implementation or business consulting environment.
• At least 1 year of experience working in Payroll Implementation.
• Effective communication skills, both verbal and written.
• A college degree is great but not required. Other acceptable experiences include military experience.

Bonus points for these: Preferred Qualifications

• Maintain focus and work effectively with multiple demands.
• Work independently to provide solutions to the client and as part of a team to accomplish implementation tasks.
• Possess client relationship skills, including the ability to influence and guide the client to the best solution.
• Comfortable working in a performance-based and structured environment while demonstrating high ethical standards.
• Recognize basic procedural issues as they arise during the implementation process and elevate to the appropriate level.
• Demonstrate learning agility and critical thinking skills and apply basic concepts in new implementation situations.
• Proficient in the latest web technologies with working knowledge of various operating systems.
• Excellent analytical and time management skills.
• Proficient using Microsoft Office and FinancialForce.
• Highly-recognized professional certifications such as SHRM-CP, CAPM, PMI-ACP, FPC, and aPH.

You’ll love working here because you can:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest —Best-in-class benefits start on Day1 because healthy associates are happy ones.
• Focus on your mental health and well‑being —we’re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward —company‑paid time off for volunteering for causes you care about.

Ethics at ADP

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP’s culture and our full set of values.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectionate or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.