To support the onboarding of new customers, the full-time remote Implementation Associate will manage project coordination, configure platform settings, and ensure smooth data handling throughout the implementation process. Key responsibilities Guide new customers through the onboarding process from kickoff through go-live Configure Hauler Hero accounts, routes, users, and system settings to match customer workflows Import, clean, and validate customer data to ensure accurate platform setup Required qualifications 1-3 years of experience in SaaS onboarding, implementation, project coordination, or a related customer-facing role Proficiency in Microsoft Excel or Google Sheets, including filtering, formatting, and basic formulas Comfort learning and explaining technical workflows to non-technical users Strong problem-solving mindset and ability to adapt quickly in a fast-paced environment Reliable internet connection and a distraction-free dedicated workspace
Implementation Associate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.