Implementation Analyst (Fully Remote)

• Responsible for delivering seamless onboarding experiences for clients in group benefits and retirement services.
• Coordinate client implementations from initial planning through completion, ensuring efficient processes and successful system configurations.

Key Responsibilities:

• Manage the full implementation lifecycle, including kickoff meetings, documentation review, carrier setup, and account configuration.
• Maintain data integrity through audits, verification, and corrective actions while analyzing implementation data with spreadsheets.
• Collaborate across Operations, Sales, Systems, Carrier Relations, and external clients to resolve issues and minimize delays.

What We're Looking For:

• At least one year of experience in group benefits or related industry, with strong Excel and data analysis skills.
• Excellent communication and project coordination abilities to manage multiple implementation projects simultaneously.
• A proactive, detail-oriented problem solver who thrives in a fast-paced, evolving remote-first environment.

Partner Company

Our partner is a technology-driven organization specializing in group benefits and retirement services administration, with a focus on delivering seamless digital onboarding experiences. They foster a remote-first culture across Canada and offer multiple openings for candidates to grow professionally.