IHBT Program ManagerIntegrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities.
All of our services are intended to be collaborative and personalized for the individual.The Program Manager, Intensive Home-Based Treatment, is responsible for providing leadership, coordination, and oversight related to the organization's intensive service offerings. The program manager will work in close collaboration with behavioral health operations, human resources, and in alignment with the behavioral health performance team.The salary for this position is $73,000.00 to $93,000.00 annually, based on experience.Essential Functions:Ensure delivery of high-quality, family-centered IHBT services aligned with Ohio fidelity standards and OhioRISE expectationsProvide clinical leadership and consultation to supervisors and direct service staffMonitor treatment quality, documentation standards, and crisis response practicesReview cases for appropriateness, acuity, and service intensitySupport collaborative treatment planning focused on reducing hospitalization, residential placement, and system involvementEnsure IHBT model fidelity, staffing ratios, supervision structures, and training expectations are maintainedMonitor compliance with Medicaid, OhioMHAS, OhioRISE, CME, and payer requirementsOversee documentation audits, utilization management, and billing integrityMaintain adherence to contractual, regulatory, and licensing standardsSupport IHBT Supervisors and leadership staffAssist in the IHBT hiring, onboarding, coaching, performance evaluations, corrective action, and professional developmentCoordinates with the program supervisors in program-related hiring, onboarding, coaching, performance evaluations, corrective action, and professional developmentFacilitate team meetings, consultation structures, and clinical case discussionsDevelop internal training and promote evidence-informed practice implementationAssist the county managers with program operations across multiple counties and service areasAssist with monitoring fidelity, staffing capacity, referral flow, authorizations, and service accessOversee workflows related to payer assignment, prior authorizations, end-dating, and care coordinationAssist with budget oversight, fiscal sustainability, and program expansion planningTrack program effectiveness using Ohio Scales, hospitalization data, school outcomes, and other performance indicatorsDevelop quality assurance procedures and improvement initiativesAnalyze data trends to improve access, engagement, retention, and outcomes for youth and familiesAssist IHBT supervisors with building and maintaining partnerships with schools, courts, juvenile probation, hospitals, OhioRISE Care Management Entities, residential providers, and county leadershipRepresent IHBT in community meetings, provider collaborations, and statewide initiatives when appropriateSupport referral development and cross-system coordination for high-acuity youth and familiesLead implementation and expansion of intensive behavioral health programmingAssist with the development of new service lines and operational frameworksSupport organizational strategic planning related to youth and family servicesPromote innovative, community-based approaches aligned with Ohio's evolving behavioral health systemEnsure timely completion of reports, staffing updates, audits, and program metricsMaintain communication with executive leadership regarding performance, barriers, and growth opportunitiesParticipate in on-call leadership support and crisis escalation processes as neededUtilizes databases and Electronic Health Record systems for accurate client documentationMaintain compliance with HIPAA, mandated reporting requirements, and professional ethical guidelinesTravel throughout assigned service regions to support teams, partners, and program operations. Travel requirement up to 50% for this position.
With occasional overnight travelOther duties as assignedMinimum Requirements:Education/Licensure:A high school degree or GED equivalent is requiredA bachelor's degree in healthcare, behavioral health or a related field is requiredA master's degree in social work, Counseling, Psychology, Behavioral Sciences, or a related field is requiredAn active licensure as an independent LISW/LPCC/IMFT in the state of Ohio is requiredExperience:3-4 years of experience in healthcare, behavioral health, or related fields is required3-4 years of experience in delivering or managing intensive programming is preferredExperience working in the behavioral health field and/or working with multi-system youth and families is requiredExperience with wraparound services is preferredExperience working within Electronic Health Record systems is preferredExperience with grant writing and the approval process is preferredKnowledge, Skills, and Abilities:Advanced communication skills, both oral and written is requiredAdvanced organizational skills are requiredThe ability to bill Medicaid without restrictions is requiredKnowledge of trauma-informed care is preferredKnowledge of local, state, and federal regulations is requiredKnowledge of Medicaid regulations and compliance requirements is requiredKnowledge of community service systems is requiredThe ability to maintain confidential information is requiredAbility to adhere to all safety rules, regulations, and requirementsA valid driver's license and the ability to operate a motor vehicle is requiredAn appropriate level of auto insurance coverage is requiredAccess to reliable transportation is requiredAbility to manage deadlines within a fast-paced, high-volume environment is requiredThe ability to operate in an Internet-based, automated office environment is requiredThe ability to maintain a high-speed internet connection is requiredPhysical Requirements:Prolonged periods of sitting at a desk and working on a computer is requiredMust be able to lift up to 15 pounds at times is requiredEnjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.Benefits include:MedicalDentalVisionShort-term DisabilityLong-term Disability401K w/ Employer MatchEmployee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.Our mission is delivering exceptional care through connection.Our values:Dignity - We meet people where they are on their journey with respect and hopeCollaboration - We listen to understand and ask how we can best support the people and communities we serveWellbeing - We celebrate one another's strengths, and we support one another in being wellExcellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a teamInnovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possibleThe above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not to be construed as an exhaustive list of duties performed by the individuals in this role, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision.We're an equal opportunity employer. All applicants will be considered for employment without attention to