Providing customer support for the Mortgage Servicing platform, the full-time remote ICE Support Specialist will manage system support activities, including configuration, maintenance, and issue resolution, while contributing to various initiatives across ICE-related systems. Key responsibilities Provide Level 1 and Level 2 support for ICE/MSP and related servicing platforms Maintain lifecycle documentation and track vendor deliverables, SOWs, and implementation milestones Support multiple concurrent initiatives and collaborate with cross-functional teams on system enhancements Required qualifications 5+ years of mortgage servicing experience (operations or system support) Hands-on experience with ICE/MSP or similar servicing systems Experience in a system support or administration role Demonstrated ability to manage and prioritize multiple tasks and deadlines Proven ability to work independently and take initiative
ICE Support Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.