IBM i Operations AdministratorLocation: Yardley, PADepartment: Information ServicesReports to: Manager of Enterprise Systems & IBM i OperationsPosition SummaryCrown is seeking an enthusiastic, motivated entry-level IBM i Operations Administrator to join our Corporate Information Services team. This position is ideal for a recent college graduate with an Information Systems or IT-related degree who is interested in building a long-term career supporting IBM i (AS/400) systems.This role is designed as a training and development opportunity. The successful candidate will receive hands-on, on-the-job training from experienced IBM i professionals and will gradually take on operational responsibilities supporting IBM i systems and Power Systems infrastructure.
We are looking for someone with a solid IT foundation, strong curiosity, and a desire to learn enterprise operations in a mission-critical environment.Key ResponsibilitiesParticipate in day-to-day IBM i system operations under the guidance of senior administrators.Learn to monitor system performance, job activity, and system health to ensure availability and reliability.Assist with routine operational tasks such as system checks, backups, and scheduled jobs.Support user administration activities, including profiles, permissions, and access requests.Gain hands-on exposure to system maintenance activities such as PTFs, upgrades, and hardware support.Work with cross-functional IT teams to support business applications and operational needs.Learn and follow Crown's IT security, compliance, and change management processes.Document procedures, runbooks, and operational tasks as part of knowledge sharing.Provide first-level support for IBM i-related incidents while developing troubleshooting skills.QualificationsRequired:Bachelor's Degree in Information Systems, Information Technology, Computer Science, or a related field (or equivalent combination of education and internship experience).Strong interest in enterprise systems, infrastructure, and operations roles.Foundational understanding of IT concepts such as operating systems, networking, and system administration.Willingness and eagerness to learn IBM i (AS/400) technologies in a production environment.Strong problem-solving skills, attention to detail, and a desire to understand how systems work.Good communication skills and the ability to work as part of a team.Note: Prior IBM i experience is not required. This role is intended to provide on-the-job training for candidates with the right attitude, aptitude, and IT foundation.Preferred:Internship, co-op, or academic exposure to enterprise IT environments or data centers.Basic familiarity with any of the following concepts or tools: Command-line interfaces or scriptingOperating systems administration (Windows, Linux, or similar)Databases or job scheduling conceptsCoursework or exposure to systems analysis, infrastructure, or operations-focused roles.Interest in long-term career growth within IT operations or enterprise systems.What Crown Offers YouStrong engagement and commitment to the safety of our employeesThe opportunity to build a meaningful careerProfessional and personal development through training and work experiencesJoin us and become part of a team of professionals who are passionate about sustainable packaging!Working Together Working Together is one of the five pillars that make up our Twentyby30™ program. We aim to value and respect each individual and foster an environment of inclusivity.