IBM MAS Maximo Consultant

Key Responsibilities

• Develop, configure, deploy, maintain, and support IBM MAS applications, including Manage, Health, Monitor, Predict, and Mobile.
• Manage 24×7 platform and application support, incident resolution, and development activities.
• Deploy and maintain MAS in Red Hat OpenShift and containerized environments.
• Monitor system performance, troubleshoot application and database issues, and improve platform reliability.
• Gather business requirements, design technical solutions, and maintain project and technical documentation.
• Collaborate with cross-functional teams to implement and troubleshoot system integrations.
• Manage service tickets, meet SLAs, and communicate progress and resolutions to clients.
• Participate in status meetings, identify project risks, and coordinate issue resolution.
• Coordinate with offshore teams to ensure timely delivery and effective knowledge sharing.

Required Skills and Qualifications

• Hands-on experience with IBM Maximo Application Suite (MAS) development, configuration, implementation, and support.
• Strong understanding of IBM Maximo Manage and relevant MAS suite applications.
• Experience with Red Hat OpenShift and containerized application deployment and administration.
• Knowledge of application troubleshooting, system monitoring, performance optimization, and database-related issue resolution.
• Experience with enterprise application integrations, interfaces, and cross-system data exchange.
• Ability to analyze business requirements and translate them into functional and technical solutions.
• Experience with incident, problem, change, and service request management.
• Strong documentation, analytical, problem-solving, and troubleshooting skills.
• Excellent verbal and written communication skills, with the ability to interact effectively with clients and technical teams.
• Experience coordinating with geographically distributed teams, including offshore resources.

Preferred Qualifications

• Experience supporting enterprise IBM Maximo environments in production.
• Familiarity with MAS installation, configuration, upgrades, patching, and lifecycle management.
• Knowledge of database administration concepts and application connectivity troubleshooting.
• Experience working in Agile or other structured project delivery environments.
• Understanding of ITIL practices and SLA-driven support operations.