Job TitleJob DescriptionEducationBachelor’s degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or another related scientific or technical discipline.Master’s degree preferred.General ExperienceMinimum of ten (10) years of experience in the IT field, including demonstrated management skills.Specialized ExperienceMinimum of five (5) years of hands-on experience working with and managing IBM DB2 in a Windows Server environment.Core ResponsibilitiesTechnical Oversight & Vendor ManagementPerformance Monitoring: Proactively monitor system and DB2 performance; identify performance degradation, open support tickets, and coordinate tuning efforts with vendors.Application & Interface Support: Serve as the primary point of contact for DB2 and system-related issues impacting the Administration Tracking System. Lead troubleshooting efforts in collaboration with helpdesk staff, client systems engineering teams, central IT, and vendors.Data Interface Management: Manage and monitor all data interfaces and file transfers to ensure accuracy, integrity, and reliability.Operational Tracking, Compliance & ValidationThis position is directly responsible for the following tracking and management functions:Service Availability Management: Track DB2 system uptime against established Service Level Agreements (SLAs).Change Management: Act as the environment gatekeeper; track, document, and obtain approval for all database changes in strict adherence to change control policies.Incident & Service Desk Tracking: Monitor and analyze helpdesk communications and incident tickets related to DB2 and the Administration Tracking System. Identify trends, conduct root cause analyses, and recommend permanent solutions.Backup Job Monitoring: Maintain detailed logs to verify daily backup job success and ensure compliance with data protection requirements.Batch Job Monitoring & Alerting: Own and manage batch job processes, including scripting to monitor execution, log outcomes, and implement automated alerting for failures.Procedural Integrity: Track exceptions to standard procedures, formally document approved changes, and support continuous improvement and development of Standard Operating Procedures (SOPs).File Transfer Monitoring: Implement and manage logging and alerting for all critical file transfers to ensure successful completion and maintain an audit trail.Disaster Recovery & Backup ValidationLead and coordinate annual disaster recovery tests in collaboration with central IT and external vendors to validate system recoverability.Actively test and validate backup and recovery strategies implemented by external vendors.Audit Remediation & Event MonitoringProactively review operating system logs and security events to identify and remediate issues before escalation.Analyze external audit findings and lead remediation efforts in coordination with internal teams and external vendors.Capacity PlanningTrack system resource utilization and capacity trends to forecast future needs, plan upgrades, and prevent performance bottlenecks.DocumentationMaintain accurate documentation of database architecture and system interfaces.Coordinate with Government IT staff and vendors to ensure system architecture diagrams are kept current.Additional Preferred ExperienceExperience with SAP or WebLogic administration and patching.Windows administration and general automation experience are highly desirable.