IAM Delivery / Project Manager – Techno FunctionalMinimum 15 years of experience with the most recent 3-4 years in leadership position, managing a delivery team in end-end IT Infra Services Delivery and OperationsStrong IAM Technology Landscape UnderstandingFocus on IAM project opportunities and transformation initiativesBudgeting and P/L management of business portfolio of US $50MProposals, SOW's, Solutions, Contract review, documentation and negotiation experienceExperience in managing global teams operating from multiple locationsStrong People practice credentials in engagements and management of tech/delivery team sizes of 200 minimum.Employee retention, motivation and trainingFocus on grooming people to work on IAM Tools within select timelinesValue add to customer-YOY by working closely with the TransformationLeadership experience for Governance, Dashboard based reporting and experience of:1. Solutions – Good understanding of IAM tools and architecture2. Delivery excellence – Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, ACSAT score3.
Operational Excellence - Build teams and manage People parameters like Utilization, Attrition; Hygiene and internal compliances4. Financial parameters – Track gross margin targets, track billing5. Customer Management – Establish relationship at multiple levels in customer organization6.
Collaboration - with Account management teams in managing governance; Qualify Business expansion opportunities and contract related efforts Experience – Mandatory