IA-DOM-DOIT–ITS3-Infrastructure & Identity Systems Engineer

Infrastructure & Identity Systems EngineerThe Iowa Department of Management (DOM) is seeking an experienced Infrastructure & Identity Systems Engineer with deep technical expertise in printer administration, OKTA, and OKTA Advanced Server Access (ASA). This role focuses on managing enterprise-wide installations, updates, and upgrades, while ensuring robust security protocols are maintained in the Okta environment.Key Responsibilities:Lead printer administration and management across the organization.Manage Fairfax systems and Secure Doc functionality.Execute installations, updates, and system upgrades for enterprise infrastructure.Implement and maintain advanced system security methods and techniques.Create and maintain detailed documentation critical for system rewrites and ongoing operations.Collaborate effectively with cross-functional teams to ensure seamless workflow and communication.Provide on-call support for nightly and weekend patching, upgrades, and troubleshooting.Independently learn and adapt to new systems, processes, and business functionality.Required Skills and Experience: Candidates must demonstrate at least 8 years of experience in the following areas:Printer administration and management.Fairfax system management.Secure Doc administration.Basic system management processes and systems.Information management, file structure, and data representation.Advanced system security methods and techniques.Delivering assigned tasks with accuracy and adherence to quality standards.Strong verbal and written communication skills to collaborate with multiple teams.Attention to detail, particularly in generating documentation foundational to system rewrites.Working independently with minimal supervision or guidance.A proactive approach to learning new systems and processes.This senior-level position requires a highly motivated and skilled individual who thrives in a collaborative, fast-paced environment while maintaining the ability to work autonomously. Clear and precise communication, paired with a detail-oriented mindset, is essential for success in this role.