Hydrographic Technical Support ConsultantTeledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.Teledyne CARIS is the world's leading developer of geospatial software for ocean mapping and marine information systems, headquartered in Fredericton, Canada. We provide an integrated suite of software solutions designed for processing sonar and LiDAR data, managing and analyzing large datasets, producing nautical charts and maps, and delivering data via web services and enterprise systems.Our technology is trusted globally by government agencies, defense organizations, commercial survey companies, and the research and academic community.As part of our continued growth, we are seeking a Hydrographic Technical Support Consultant to join our CARIS team!In this role, you will serve as a subject matter expert in hydrographic data processing, digital terrain modelling, and bathymetric and topographic data management.
You will act as a primary point of contact for customers, delivering high-quality technical support and training while helping clients maximize the value of CARIS software solutions.This position offers a dynamic blend of technical problem-solving, client engagement, and international collaboration.What You Will Do:Provide first-line technical support to customers via email, phone, and online platformsDeliver software training sessions both remotely and onsite at client locations worldwideBuild and maintain strong working relationships with existing and prospective clientsAnalyze customer environments and challenges to identify technical issues and design integrated solutionsDocument workflows, standard operating procedures, and technical knowledge for internal and client useSupport marketing and sales initiatives, including participation in international conferences and exhibitionsProvide expert consultancy services as experience and expertise deepen in the roleWhat You Need:Bachelor's degree in Hydrography, Geomatics, or a related discipline OR equivalent professional experience in hydrographic surveyingExperience with hydrographic software such as EIVA, Hypack, QPS, HIPS and SIPS, or equivalentProficiency in scripting languages (Python preferred)Strong presentation skills and confidence delivering training to diverse audiencesFluency in English (additional languages are an asset)Must be a United States citizen (due to client, regulatory, or project requirements)Willingness to travel internationally (approximately 25–30%)Excellent interpersonal, cross-cultural communication, time management, and problem-solving skillsPreferred / Asset QualificationsExperience with CARIS software productsKnowledge of bathymetric LiDAR systemsExperience working with relational databases (Oracle, PostgreSQL)Familiarity with cloud technologies (AWS, Docker, Kubernetes)Understanding of RESTful APIs, SQL, and JSONWhy Join Teledyne CARIS?Work with industry-leading technology used around the worldEngage with global clients across government, defense, and commercial sectorsOpportunities for international travel and professional growthCollaborative and innovative team environmentWhat happens nextApply online and our Talent Acquisition team will review your application. Selected candidates will be contacted for next steps, including interviews and assessments as needed.