TELUS Digital in Boston (Hybrid) is seeking a Manager, Solutions Architecture for Amazon Connect to design cloud contact center solutions and lead pre‑sales engagements. You will work with Zendesk Connect, AWS services, and CRM platforms to translate customer needs into scalable architectures.
You’ll collaborate with sales and delivery teams to scope, estimate, and propose solutions, while staying current with cloud contact center trends and best practices.
#J-18808-LjbffrHybrid Solutions Architecture Manager — Cloud Contact Center in durham at Unknown Company
This position is listed as full time and hybrid.