Capital One’s Experience Design (XD) organization is focused on co-creating memorable, meaningful customer and associate experiences that build our brand with humanity and drive business advantage. As the User Intelligence Research Lead for your product areas, you will be responsible for accelerating learning velocity by supporting a structured, systems-oriented human intelligence system.
You will plan and conduct research studies, utilize AI agents/skills, and enable human access platforms to
#J-18808-LjbffrHybrid Lead, User Intelligence Research in richmond at Unknown Company
This position is listed as full time and onsite.