HWS Director of Sales

• Other Compensation DOE


• Employee Type Full Time - Exempt


• Manage Others No

Description

JOB PURPOSE : Develops strategy for and initiates potential business account interest, solicits and negotiates contracts for hotel business for a specific assigned market(s) (national, corporate, state, regional, association, sports tournaments, and/or other group functions.

ESSENTIAL FUNCTIONS:

• Solicits account leads from group meetings/event planners and decision-makers for cultivation and development. Develops sales plan and strategy in order to meet or exceed room night and other revenue goals.


• Represents the hotel with prospective customers to provide necessary information on hotel facilities and services and to determine levels of interest.


• Manages and negotiates account details end contracts so that all pertinent aspects of solicitation and closing are complete and documented—Communicates and plans for operations departments' participation in servicing accounts.


• Formulates program and submits formal sales proposals to prospective customers.


• Leads on-site inspections by customers, entertains customers, performs outside sales calls to develop leads.


• Attends trade shows/events and makes personal calls on customers, which may involve travel within the United States, dependent on assigned markets.


• Regular attendance in conformance with the standards, which Homewood Suites may establish from time to time, is essential to the successful performance of this position.


• Forecasts realistic group pick-up utilizing recent convention history and other information.


• Distributes information relative to the (company) (customer?) and the hotel.


• Actively participates where appropriate in related trade organizations.


• Performs other duties and responsibilities as assigned or required.


• Other duties as assigned.


• Knowledge of the hotel sales process includes lead generation, solicitation, negotiation, and closing techniques.


• Ability to read the English language to fully comprehend guest requests, memos, proposals, general correspondence, and similar written materials.


• Advanced English language writing skills for formulating proposals, memos, and general correspondence.


• Ability to speak English to communicate with customers and hotel team members effectively.


• Interpersonal skills to provide overall guest satisfaction.

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

• Must be at least 21 years of age or older


• High School Diploma or GED.


• 2 years hotel experience in hospitality sales, conference planning, or convention skills.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

• Some light lifting, carrying, pushing, and pulling up to 30 lbs.


• Exposure to VDT's/CT from the computer screen.


• Office/Hotel setting; Shift work; Required to work weekends, holidays, and overtime


• On 24-hour emergency call.

DISCLAIMER STATEMENT: This job description lists the primary duties and responsibilities required of the employee. An employee to perform tasks other than those listed to meet business needs.