HVAC Service Technician, Residental

Job Description Job Description HVAC Service Technician
$33-$48/hr Base + Uncapped Performance Pay $2,000 Sign-On Bonus 4-Day Workweek Available
Service Manager is a Retired Marine. Military Vets heavily-encouraged to apply.
Green City Heating & Air - Auburn, WA

• If you're an experienced residential HVAC technician looking for better pay, a better schedule, steady year-round work, and a company you can actually build a career with , we'd like to talk.
• Green City Heating & Air has been family-owned and operated since 2011 . We're not owned by private equity, we're not part of a national roll-up, and we don't subcontract our service work.
• We never pressure our customers, employees, or create uneeded stress on operations- we simply focus on: Ensuring our employees deliver 5-Star customer experiences from start to finish; leaving our customers excited to work with us again.
• We're a local team of roughly 20 people serving homeowners throughout King and Pierce counties, and we're hiring an experienced HVAC Service Technician because we're growing.
• Our Service Department is on track to double, where our current tenure for our technicians average approximately eight years with Green City. Come build our future with us.

What You Can Earn
Base Pay: $33-$48/hour , depending on experience and technical capability.
On top of your hourly wage, you'll have uncapped performance pay for solutions you provide customers, including maintenance memberships, indoor air quality products, accessories, and equipment opportunities.
Our compensation package includes:

• $33-$48/hour base pay
• Uncapped performance pay
• $2,000 sign-on bonus
• Overtime at 1.5
• Our AVERAGE Service Technician Annual Compensation is: $137,500
• Our TOP EARNING Service Technician Annual Compensation is: $182,000
• 401(k) with 4% company match
• Medical, dental, vision, and life insurance
• Paid time off and paid holidays
• Paid sick leave
• Take-home company service van
• Company fuel card
• Company tablet and uniforms
• Tool program
• Monthly Employee Competitions
• Paid training and certification reimbursement

There is no commission ceiling and no arbitrary cutoff once you've had a good month.
Choose Your Schedule

• We understand that your career shouldn't require sacrificing your life outside of work.
• Choose between: 4-Day Workweek - four 10-hour days or Traditional Monday-Friday Schedule
• We also provide steady, year-round work . Green City is a full-service HVAC company, not a seasonal AC shop that suddenly runs out of hours when summer ends.

What You'll Actually Do

• This is a true residential HVAC service and diagnostic position .
• You'll diagnose problems, develop solutions, make repairs, educate homeowners, and own the service call from start to finish.

You'll work on:

• Heat pumps
• Gas furnaces
• Air conditioners
• Ductless / mini-split systems
• Thermostats and controls
• Electrical and low-voltage systems
• Refrigerant systems
• Airflow and comfort issues
• Indoor air quality equipment

Typical responsibilities include:

• Diagnose residential HVAC failures accurately
• Troubleshoot electrical, refrigerant, airflow, mechanical, and control problems
• Complete repairs and verify proper system operation
• Explain findings and repair options clearly to homeowners
• Provide honest repair-versus-replacement recommendations
• Build estimates and obtain customer authorization
• Identify applicable manufacturer warranty coverage
• Document calls, photos, measurements, and recommendations in Housecall Pro
• Recommend maintenance, IAQ, accessories, and equipment upgrades when they genuinely benefit the customer
• Generating Tech Generated Leads
• Protect the customer's home and leave your workspace cleaner than you found it

You'll drive a company-provided service van and fuel card to residential customers throughout our service area.
Why Experienced Techs Stay at Green City -> You're treated like a professional.
We don't hire skilled technicians and then manage them through scripts.
We give you clear service standards, technical support, training, quality equipment, and the ability to solve the customer's actual problem.
You'll know exactly how you're performing.
We coach technicians using real numbers, including:

• First-time completion
• Callback rate
• Average ticket
• Membership performance
• Customer experience
• Conversion Rates
• Technical and documentation quality

The purpose isn't to create a pressure-cooker leaderboard.
It's to give you the information and coaching needed to become a better technician - and earn more as your capabilities grow.
We invest in technicians.
Green City provides paid technical development and certification support, including EPA and NATE certification reimbursement .
We're also a Daikin Comfort Pro dealer , giving our technicians exposure to modern inverter heat pumps, ductless equipment, communicating controls, and advanced residential HVAC technology.
Where This Career Can Go
We don't want good technicians stuck in the same position forever.
Potential career paths include:

• Service Technician Senior / Lead Service Technician
• Service Technician Comfort Advisor
• Service Technician Installation / Technical Specialist
• Service Technician Service Leadership

We pay for training and certifications that help you advance.
Technicians who develop strong technical knowledge, communication skills, and customer trust can move into significantly higher-earning positions within the company.
What We're Looking For :

• 3+ years of residential HVAC service experience (this is not an entry level position)
• Ability to independently diagnose and run residential service calls
• Strong Heating, Air, and Air Quality troubleshooting skills
• Refrigerant and Gas diagnostic experience
• Working knowledge of heat pumps and gas furnaces
• Experience with ductless mini-spilt systems
• Current EPA Section 608 certification
• Valid driver's license and insurable driving record
• Ability to use tablets and mobile field-service software
• Strong communication skills with homeowners
• Ability to work in attics, crawlspaces, and mechanical spaces
• Ability to lift up to 75 pounds

Daikin experience is a plus, but not required.
You must be able to pass a background check following a conditional offer of employment.
About Green City Heating & Air

• Green City Heating & Air was founded by Jeff and Katrina Simonson in Auburn in 2011 and remains family-owned and operated today.
• We've served 10,000+ homeowners , earned 35+ industry awards , maintain an A+ BBB rating , and are a Daikin Comfort Pro dealer .
• Most importantly, we're building a company where great technicians can make a career - not just work another HVAC job.
• Washington Contractor License: GREENCH866B2

Apply - Even If You're Just Exploring What's Out There
You don't need to write a cover letter.
Send us your resume through Indeed. If you want, include a sentence or two about what you're looking for in your next HVAC company.
We review applications quickly and typically respond within one business day.

• If there's mutual interest, you'll speak with our service leadership team and meet the people actually running the company.
• No six-week interview process.
• No corporate recruiting maze.

If you're a strong residential HVAC technician and you're curious whether Green City could be a better place to build your career, apply. We'd like to meet you.
Green City Heating & Air is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, Washington State, or local law.
Company Description Green City Heating and Air Conditioning is a family-owned HVAC and electrical contractor in Auburn, Washington. Jeff and Katrina Simonson started the company in 2011. Four family members run it today, and the whole team is around twenty people - the size where the owners know your name and what you're working toward.
We serve homeowners across King, Pierce, and Snohomish counties - Auburn, Kent, Federal Way, Renton, Tacoma, Bellevue, and Seattle - installing and servicing furnaces, heat pumps, air conditioners, boilers, ductless systems, water heaters, and indoor air quality equipment . click apply for full job details