HVAC Service Manager

Job Description Job Description About the Role: Modern Air/AMG Contractors is looking for an experienced and driven HVAC Service Manager to lead our service team in Austin, TX. This is your opportunity to take the helm of a growing operation, mentor skilled technicians, and deliver top-tier HVAC solutions to our valued customers. The manager would be required to carry and license the company with a minimum class B license. If you thrive in a fast-paced environment and love building high-performing teams, we want to hear from you! This position not only has a base salary, but comes with commission.
Responsibilities:

• Oversee daily HVAC service operations, scheduling, and dispatch for residential and/or commercial accounts
• Lead, mentor, and manage a team of HVAC technicians to ensure quality workmanship and customer satisfaction
• Conduct field inspections, quality control checks, and job site visits to ensure work meets company and industry standards
• Manage service department budgets, job costing, and profitability goals
• Build and maintain strong customer relationships, handling escalations and ensuring timely issue resolution
• Coordinate with procurement and warehouse teams to maintain proper parts and equipment inventory
• Ensure compliance with local codes, safety regulations, and EPA/OSHA standards
• Support technician recruitment, training, and performance evaluations

Requirements:

• 5+ years of hands-on HVAC experience, with at least 2 years in a supervisory or management role
• EPA 608 Certification required; NATE certification a plus
• Strong knowledge of HVAC systems including installation, maintenance, and repair of residential and/or commercial equipment
• Proven ability to manage teams, schedules, and service workflows efficiently
• Excellent communication and customer service skills
• Proficiency with service management software and basic computer skills
• Valid Texas driver's license with a clean driving record
• Strong problem-solving mindset with a commitment to safety and quality
• TDLR class B license

About Us: AMG Contractors is a trusted name in the general contracting and HVAC industry, known for delivering reliable, high-quality service to both residential and commercial clients. Our customers keep coming back because of our commitment to excellence, integrity, and getting the job done right the first time. At AMG, our team members are our greatest asset - we invest in our people, foster a collaborative culture, and provide the tools and support needed to help you grow your career.