HVAC Installation Supervisor

HVAC Install Supervisor – Residential

Job Summary:

We are seeking an experienced Residential HVAC Install Supervisor to lead and develop its residential installation team throughout the DMV area. This is a hands-on, field-focused leadership role responsible for supervising installation crews, training apprentices and junior technicians, ensuring quality workmanship, and resolving technical and customer-related issues. The ideal candidate is an experienced HVAC installer who enjoys mentoring others, leading from the field, and building a strong, dependable team.

Position Details:

• Location: DMV area (Washington, DC-based reporting location)
• Schedule: Approximately 7:00 AM – 3:00 PM, Monday–Friday, with flexibility and occasional after-hours availability
• Vehicle: Company take-home vehicle, gas card, cell phone, and laptop.
• Reporting To: Residential General Manager
• Direct Reports: 6 (4 Apprentices, 1 Junior Mechanic, 1 Technician)
• Work Environment: Approximately 80–85% field-based

Responsibilities:

• Supervise daily residential HVAC installation activities and provide hands-on support to installation crews.
• Coach, train, and develop apprentices and junior technicians into skilled, independent HVAC installers.
• Conduct regular jobsite visits to ensure installations meet safety standards, HVAC codes, quality expectations, and project specifications.
• Troubleshoot equipment start-up issues, diagnose installation problems, and assist with warranty-related callbacks.
• Work directly with customers to address complaints, resolve installation concerns, and ensure customer satisfaction.
• Monitor team performance, installation quality, productivity, and job profitability.
• Coordinate with management and internal scheduling teams to maintain efficient daily operations.
• Help strengthen the installation team through ongoing training, accountability, and consistent field leadership.

Qualifications:

• Strong background in residential HVAC installation with the ability to perform and troubleshoot installations independently.
• Previous experience leading, mentoring, or training HVAC installers and apprentices.
• Thorough understanding of residential HVAC systems, installation practices, and applicable codes.
• Ability to diagnose equipment start-up issues and troubleshoot warranty-related problems.
• Strong communication and customer service skills, including the ability to handle face-to-face customer concerns.
• Basic computer and email proficiency.
• HVAC Journeyman or Master license preferred, but not required.
• No degree required; hands-on residential HVAC installation experience is the priority