Human Resources Representative 3

The contractor will serve as the operational hub for Leadership & Organizational Capability programs, supporting portfolio coordination, delivery readiness, schedule management, stakeholder engagement, reporting, and operational execution across the program portfolio, with primary responsibility for U.Program Operations & Delivery Management Support S. program delivery portfolio schedule as the operational source of truth, ensuring delivery readiness across facilitators, contractors, locations, resources, and key dependencies. Coordinate with program owners, internal and external facilitators, contractors, Facilities, and site contacts to identify and confirm viable delivery dates. Confirm facilitator, contractor, room, and resource availability before program dates are finalized, and proactively flag scheduling conflicts, capacity gaps, or unresolved dependencies. Provide forward visibility of upcoming program deliveries and escalate risks or resource constraints requiring program-owner decisions. Partner with Facilities and site teams to arrange room setup, equipment, materials, catering, and other delivery requirements. Coordinate participant logistics, communications, materials, and day-of support to ensure a seamless learner experience. Ensure operational readiness before and during in-person and virtual program delivery. Serve as the U.S. point of contact for participants requiring support with Workday enrollment, transfers, or withdrawals. Program Materials Coordinate the printing, inventory, shipping, and distribution of program materials within the U.S. printed materials and coordinate replenishment based on upcoming program needs. Work with facilitators, vendors, and regional contacts to confirm that materials are available before delivery. Coordinate administrative activities involving program vendors. Support purchase requests, purchase orders, invoice processing, and payment follow-up. Track outstanding administrative actions and escalate delays or issues to the appropriate internal owner. External Platform Administration Maintain relevant records and address routine platform administration questions. Perform these responsibilities subject to the contractor receiving the required system and administrator access. Reporting and Data Support Retrieve and consolidate information from approved reporting sources, including Workday and Power BI, where access is provided. Maintain feedback data and other operational records required for program reporting. A current, forward-looking delivery calendar showing program dates, delivery format, locations, assigned facilitators, contractor availability, room status, and unresolved scheduling risks. Accurate and current program rosters, enrollment records, and attendance data. Confirmed rooms, facilities arrangements, materials, and logistics for U.Timely participant uploads to designated external platforms. Administrative support for coaching activities where ownership remains with the team. Demonstrated experience in program operations, learning operations, project coordination, or a comparable operational support role, preferably within a global organization. Strong organizational and planning skills, with the ability to manage multiple priorities, schedules, stakeholders, and deadlines simultaneously. Ability to identify operational risks, scheduling conflicts, resource constraints, and unresolved dependencies, and proactively escalate issues for resolution. Proficiency with Microsoft 365 applications, including Outlook, Teams, Excel, PowerPoint, and SharePoint, Power BI. Ability to work independently, exercise sound judgment, and deliver high-quality support in a fast-paced environment. 30 – 35/hr W—2