Human Resources ManagerDon't miss your opportunity to join our Franchise as our new Human Resources Manager. In this role, you will make a meaningful impact every day by supporting our team members and strengthening the foundation of our organization. We are driven by our mission to help make fire and water damage "Like it never even happened," and our people are at the heart of that mission.
We're seeking a strategic and people-focused professional with strong analytical skills, exceptional attention to detail, and the ability to manage multiple priorities effectively. The ideal candidate is a proactive leader who excels in employee relations, talent acquisition, performance management, and compliance. If you are self-motivated, highly organized, and passionate about fostering a positive, high-performing workplace culture, you will thrive in this environment.As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with bonuses and the opportunity to learn and grow.Key Responsibilities:This role is fully onsite at the company's Grapevine location and will serve as the primary HR leader with responsibility for building out processes, policies, and future HR team structureThe organization currently employs just over 250 team members and anticipates growing to more within the next several yearsReporting to the organization's CEO, the Human Resources Business Partner will oversee all core HR functions, including onboarding, employee relations, performance management, policy creation, compliance, and benefits coordinationAs the company continues to grow at a rapid pace, this leader will play a critical role in developing scalable HR infrastructure, streamlining processes, and hiring additional HR team members, including a dedicated recruiterLead daily HR operations and contribute to long-term HR strategyOversee recruiting, onboarding, employee relations, compliance, and policy developmentPartner with leadership on performance management and workforce planningEvaluate existing processes and implement new tools, systems, or efficiencies that support organizational growthBuild and mentor the HR team as the department expandsQualifications:5+ years of HR management experience within restoration, construction, or similarly hands-on environmentsBachelor's degree or HR certificationBilingual (English/Spanish) requiredExperience building HR operations in a growing, fast-scaling, or small/mid-sized companyStrong working knowledge of HR best practices, employment law, and complianceHands-on, adaptable leadership style with the ability to operate both strategically and tacticallyPreferred:IICRC certification(s) in Water Damage Restoration, Fire/Smoke Restoration, or related areasPrior supervisory or lead technician experienceExperience working with insurance adjusters or property managersFamiliarity with SERVPRO job documentation systems (WorkCenter, DryBook, etc.)Bilingual (English/Spanish) a plusBenefits:Medical, Dental, VisionPaid Time OffSick Paid Time OffMatching 401KCompetitive compensationPersonal Development OpportunitiesCompensation: $80,000.00 - $100,000.00 per year