Human Resources ManagerVilla Roma Resort seeks an experienced Human Resources Manager to join our team in a critical role that combines strategic HR leadership with hands-on benefits and payroll administration. This position requires an individual who thrives in a fast-paced resort environment and can effectively manage the complexities of a seasonal workforce while maintaining the highest standards of professionalism and discretion.The successful candidate will be responsible for overseeing all aspects of human resources management for our resort, which operates with approximately 200 rotating employees and generates annual revenues of approximately $8 million. A significant portion of this role involves benefits administration and payroll management, requiring extensive knowledge of ADP WorkforceNow systems.Key ResponsibilitiesBenefits and Payroll Administration (40% of role)Manage comprehensive benefits administration including health insurance, retirement plans, workers' compensation, and seasonal employee benefitsOversee all payroll processing using ADP WorkforceNow, ensuring accuracy and compliance with federal, state, and local regulationsAdminister COBRA benefits, unemployment claims, and leave management programsCoordinate open enrollment periods and employee benefit communicationsMaintain payroll records and resolve payroll discrepancies in a timely mannerProcess wage garnishments, tax levies, and other payroll deductions as requiredHuman Resources Management (40%)Develop and implement HR policies and procedures that align with resort operations and hospitality industry standardsManage the full employee lifecycle from recruitment and onboarding through separationCoordinate recruitment efforts for seasonal positions, working closely with department managers to anticipate staffing needsOversee and help conduct new employee orientations and facilitate ongoing training programsHandle employee relations matters, including disciplinary actions, grievances, and conflict resolutionEnsure compliance with all employment laws, regulations, and resort policiesStrategic HR Functions (20%)Partner with management to develop workforce planning strategies that support business objectivesMaintain accurate employee records and HR information systemsConduct exit interviews and analyze turnover data to improve retention strategiesSupport performance management processes and employee development initiativesPrepare HR reports and metrics for senior management reviewRequired QualificationsEducation and ExperienceMinimum of 5 years of progressive human resources experienceExtensive experience with ADP WorkforceNow system requiredStrong background in benefits administration and payroll managementTechnical SkillsAdvanced proficiency in ADP WorkforceNow platformSolid understanding of employment law, wage and hour regulations, and compliance requirementsProfessional writing skills with ability to create clear, concise communications and documentationProficiency in Microsoft Office Suite, particularly Excel for data analysis and reportingPersonal AttributesFriendly yet focused disposition with excellent interpersonal skillsHigh level of discretion and ability to handle confidential information with integrityStrong organizational skills and attention to detailAbility to work independently and manage multiple priorities in a deadline-driven environmentFlexibility to adapt to the seasonal nature of resort operationsWorking ConditionsThis position requires full-time, on-site presence at Villa Roma Resort in Callicoon, NY.
The role may require occasional evening or weekend work during peak seasons or special events. The successful candidate must be able to work effectively in a resort environment that experiences seasonal fluctuations in activity and staffing levels.What We OfferVilla Roma Resort provides a competitive compensation package commensurate with experience, comprehensive benefits including health insurance and retirement planning, and the opportunity to work in a beautiful resort setting in the scenic Catskill Mountains. This position offers significant growth potential and the chance to make a meaningful impact on our organization's success.Application ProcessQualified candidates should submit their resume along with a cover letter detailing their experience with ADP WorkforceNow and benefits administration. Please include specific examples of how your experience aligns with our requirements, particularly in hospitality or similar seasonal business environments.Villa Roma Resort is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.