Human Resources Manager

We are seeking an experienced Bilingual Human Resources Manager to lead day-to-day HR operations within a fast-paced manufacturing environment. This individual will serve as a key partner to plant leadership, supporting both union and non-union employees while driving employee relations, labor relations, compliance, and workforce development initiatives.

The ideal candidate will be a hands-on HR leader with strong union experience, fluency in English and Spanish, and a proven background supporting manufacturing operations. This position requires someone comfortable working directly with hourly employees, resolving workplace issues, and maintaining positive relationships between employees, management, and union representatives.

Key Responsibilities

Employee & Labor Relations

• Serve as the primary HR contact for employees, supervisors, plant leadership, and union representatives.
• Manage employee relations issues, workplace investigations, disciplinary actions, conflict resolution, and performance concerns.
• Administer and interpret collective bargaining agreements (CBAs), ensuring compliance with contractual obligations.
• Handle union grievances, participate in grievance meetings, and support arbitration proceedings when necessary.
• Partner with leadership on labor relations strategies, contract negotiations, and maintaining positive union relationships.
• Coach supervisors and managers on employee relations, progressive discipline, and consistent application of company policies.

HR Operations & Compliance

• Oversee daily HR operations supporting hourly manufacturing employees and salaried staff.
• Manage FMLA, ADA accommodations, leave administration, workers' compensation, and employee attendance issues.
• Ensure compliance with federal, state, and local employment laws and applicable labor regulations.
• Maintain accurate employee records, HRIS data, and personnel documentation.
• Support payroll administration, timekeeping, benefits enrollment, and employee inquiries.
• Develop and implement HR policies, procedures, and process improvements.

Recruiting, Onboarding & Employee Development

• Partner with plant leadership to identify staffing needs and support hourly and salaried recruiting.
• Oversee new hire onboarding, orientation, and employee training programs.
• Conduct employee orientations and communicate workplace policies in both English and Spanish.
• Support employee retention, engagement, performance management, and workforce development initiatives.
• Identify opportunities to improve communication and employee engagement across a diverse workforce.

Plant Leadership & Strategic HR Support

• Partner closely with plant management to align HR initiatives with production and operational goals.
• Maintain a visible presence on the manufacturing floor, building relationships with employees across shifts.
• Provide guidance on workforce planning, organizational changes, and employee performance.
• Monitor HR metrics, including turnover, absenteeism, employee relations trends, and retention.
• Promote a safe, respectful, and productive work environment.

Required Qualifications

• Bilingual in English and Spanish, with the ability to communicate effectively in both languages.
• Previous HR experience supporting a unionized workforce is required.
• Human Resources experience within a manufacturing or industrial environment is required.
• Strong understanding of collective bargaining agreements, grievance procedures, labor relations, and progressive discipline.
• Experience conducting workplace investigations and managing complex employee relations matters.
• Working knowledge of FMLA, ADA, FLSA, and applicable employment and labor laws.
• Experience supporting hourly employees and working directly with plant leadership.
• Strong interpersonal, communication, problem-solving, and conflict-resolution skills.
• Ability to work independently and maintain confidentiality in a fast-paced environment.

Preferred Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Previous experience participating in union contract negotiations.
• Experience with HRIS platforms such as Dayforce, UKG, ADP, or Workday.
• Experience supporting multi-shift manufacturing operations.
• Background in employee engagement, retention initiatives, and HR process improvements.

What We're Looking For

We are looking for a hands-on, approachable HR Manager who understands the realities of a union manufacturing environment. This person must be comfortable spending time on the production floor, working directly with employees, addressing challenging employee relations situations, and partnering with leadership to build a positive workplace culture.