Human Resources Director

Is one of the fastest-growing fintech lenders in Puerto Rico, serving more than 18,000 clients and backed by over 10,000 positive Google reviews. The company delivers fast capital and AI-driven payment solutions to small and medium-sized businesses across the island — saying “yes” when the bank says “no” and revolutionizing access to credit and commercial payments.

Role Overview

We are seeking a business-minded Director of Human Resources with deep, senior-level HR management experience, strong technological acumen, and a proven ability to build culture and high-performing teams. This leader will join the executive (C-level) team and professionalize the human capital function within a rapidly scaling organization. Prior experience in banking or financial services is not required — but proven senior HR leadership experience is mandatory.

Reports to

Chief Operating Officer (COO)

Team of 4 to 6 recruiters + 2 HR/benefits generalists

On-site, full-time

Location

Key Responsibilities

• Design and lead the full human capital strategy aligned to the company’s aggressive growth.
• Build and strengthen organizational culture, employer reputation, and talent brand.
• Lead and develop the recruiting team, focused primarily on sales and operations hiring.
• Elevate hiring standards: raise the hiring bar — hire fewer, hire better.
• Manage payroll and benefits through ADP; administer insurance, policies, and training programs.
• Design general training and leadership development programs.
• Handle employee relations with diplomacy and sound judgment; leverage the external labor attorney on retainer.
• Ensure compliance with internal policies and sound labor practices.
• Serve as a strategic partner to the COO and the executive team.

Candidate Profile

• High technological fluency; comfortable in a fintech / AI / LLM environment.
• Strong analytical and quantitative skills (math-savvy).
• Proven ability to build and lead teams.
• Diplomatic, collaborative, and firm leadership style — no drama, no ego.
• Business mindset: understands that HR exists to help the company grow.
• Senior HR leadership experience: mandatory. Deep HR management experience is required.
• No prior experience in the financial services industry required.

Compensation

• Total package: up to $150K combining base + bonuses + benefits.
• Competitive benefits, insurance, and training plan.