Supporting senior living and long-term care clients, the full-time HR Specialist will manage day-to-day HR casework, interpret HR policies, and assist with Customer Success administrative tasks in a hybrid remote role with occasional travel. Key responsibilities: Manage HR casework for assigned clients, triaging cases and supporting employee relations matters Assist the Client Engagement team with report requests and access management Provide navigation support for HRIS systems, specifically UKG Ready Required qualifications: Associate's or Bachelor's degree in HR, Business Administration, or related field preferred 1 to 3 years of progressive HR experience, ideally in a PEO, consulting, multi-client, or healthcare environment Familiarity with HRIS systems (UKG Ready preferred), Salesforce, and Microsoft Office Strong organizational skills with the ability to manage multiple priorities