HR Operations Support Specialist
Provide support to HR colleagues, executives, managers, and employees with HR inquiries and by delivering a high level of customer service through HR Answer calls and emails. Provide support on a range of other processes which could include employee service awards, tuition reimbursement, performance management, employee terminations, unemployment compensation, and verification of employment. Provide routine information to internal clients on HR processes and policies. Contribute to the on-going development of the HR Operations FAQ library. Troubleshoots technical system issues, follow through to resolution and provide support to employees and HR.
We are looking for candidates with 1-2 years of HR experience who has worked with Workday, Outlook, ServiceNow, and interacted with employees through phone and email. Preferred: Bachelor's or 1-2 years of work experience in a Shared Services/Customer Service environment. Experience with Microsoft Outlook, Word, Excel, PowerPoint, and Workday.