7+ years of experience in HR Operations / People Operations
Experience leading small, potentially distributed or global teams
Deep expertise in U.S. HR operations (essential) with multi-state experience
Experience supporting or partnering across global HR environments
Proven ability to standardize processes across regions
Balance global scale with local compliance
Strong experience in process design and transformation
Automation and workflow implementation
Hands‑on experience with HRIS (HiBob desired) and ATS platforms such as Greenhouse
What the job involves
The HR Operations Manager is a key leadership role within ABBYY’s global Human Resources function, reporting directly to the Director, Engagement. This role leads a global HR Operations team, with primary accountability for U.S. HR operations and responsibility for driving alignment, consistency, and operational excellence across regions
This role serves as the end‑to‑end owner of HR systems of record, including HiBob (HRIS) and Greenhouse (ATS), and is accountable for delivering scalable, compliant, and high‑quality HR operations across the full employee lifecycle globally
While deep expertise in U.S. HR operations is essential, this role also requires the ability to operate in a global environment, partnering with regional stakeholders to standardize processes while accommodating local requirements
This is a hands‑on leadership role for a builder‑operator, someone who can lead and develop a team while designing and implementing scalable processes, workflows, and automation. A key focus of the role is reducing manual intervention and building efficient, technology‑enabled HR operations at scale
Lead, coach, and develop a small, globally distributed HR Operations team
Drive consistency in service delivery, processes, and standards across regions
Balance global standardization with local compliance requirements
Establish clear SLAs, priorities, and performance expectations
Act as the primary escalation point for complex and cross‑regional issues
Own and operate HR Operations for the U.S. employee population, ensuring full compliance with federal, state, and local requirements
Provide leadership and oversight to global HR operations delivery, ensuring alignment and consistency across regions
Drive end‑to‑end excellence across the full employee lifecycle globally, including:
Onboarding and hiring support
Job and compensation changes
Leaves of absence
Offboarding
Partner with regional stakeholders to ensure global processes are scalable, efficient, and locally compliant