- Provides exceptional daily service to client staff
- Manage a variety of staffing situations and employee relations
- Own complex client HR engagements
- Maintain employee confidence and protect confidentiality of personnel data
- Provide support in managing existing and emerging union bargaining units
- Support the management of leave of absence (LOA) programs
- Support the research, drafting, and update of HR policies
- Maintain and deploy working knowledge of relevant policies and procedures
- Respond in an accurate and timely manner to client-facing inquiries
Requirements
- 3+ years of Employee Relations and employee-facing experience
- Working knowledge of multi-state employment laws, as well as NLRA and NLRB processes
- Outstanding organization and prioritization skills
- Strong client service and interpersonal skills required
- Ability to think critically
- Excellent attention to detail and accuracy
- Strong research skills
- Exceptional communication skills, both written and verbal
- Ability to draft high-quality correspondence and written materials
- Passion for philanthropy, nonprofits, or foundation operations
- Preferred: Union environment experience, workplace investigation experience, Salesforce and ADP proficiency, HR certification or HR degree
Core Competencies
Demonstrates expertise in Employee Relations, multi-state employment laws, and union environments while providing exceptional client service and maintaining confidentiality. Proficient in drafting HR policies and managing leave of absence programs with strong organizational and communication skills.
Highest-signal resume keywords
- Employee Relations Experience
- Multi-State Employment Laws Knowledge
- Union Environment Experience
- HR Certification or HR Degree
- Salesforce and ADP Proficiency
ATS Optimization Keywords
Hard Skills
- Employee Relations
- Multi-State Employment Laws
- NLRA Processes
- NLRB Processes
- HR Policy Drafting
- Leave of Absence Management
- Workplace Investigation
Soft Skills
- Client Service Skills
- Interpersonal Skills
- Critical Thinking
- Attention to Detail
- Exceptional Communication Skills
Certifications & Qualifications
- HR Certification
Industry Keywords
- Philanthropy
- Nonprofits
- Foundation Operations
Tools & Technologies
- Salesforce
- ADP