HR Director

Human Resources Director

Job Description 6.14.23

We are seeking a highly motivated and experienced Human Resources Director to join our team at Chick-fil-A. In this role, you will play a pivotal role in talent acquisition, retention initiatives, and fostering growth and development within our organization. Your primary responsibility will be to ensure the recruitment of high-quality candidates, promote employee engagement, and support the professional development of our team members.

Responsibilities:

Talent Acquisition:

• Source and recruit top talent by leveraging internal and external networks, attending career fairs, and building talent pools.
• Craft compelling job descriptions and enhance our recruiting materials to attract and engage potential candidates.
• Conduct interviews, as well as coordinate and participate in the selection process for team members and leadership positions.
• Coordinate orientation details for selected candidates, ensuring a seamless onboarding experience.
• Maintain accurate records in all systems, including new hire forms, onboarding documents, insurance information and payroll processes.

Retention Initiatives:

• Continuously assess team morale through regular observation, engaging with team members at all levels, and taking proactive measures to increase retention and protect our brand.
• Prioritize prompt and efficient communication with Team Members, addressing their requests and needs related to health insurance, uniforms, payroll, and interpersonal relationships.
• Collaborate with evaluators to ensure consistent and comprehensive employee evaluations.
• Work together with Certified Trainers to ensure effective training practices are implemented and team members have access to resources to foster personal and professional development.

Policies and Compliance:

• Regularly review store and company policies to ensure compliance and clear expectations.
• Maintain up-to-date knowledge of labor laws and ensure proper signage is displayed.
• Ensure adherence to safety procedures and requirements within the store.
• Thoroughly review and validate accuracy of onboarding documentation.
• Oversee disciplinary actions and ensure they are handled in accordance with HR policies.

Qualifications:

• Bachelor's Degree in Human Resources, Business, or related field
• 2-3 years experience in human resources
• Proficiency in Microsoft Office and HR systems
• Strong leadership skills with the ability to build relationships and coach team members.
• Business acumen to quickly gain an understanding of the business needs and strategy, understanding how human resources impacts the strategy, and align staffing needs accordingly
• Servant leadership mentality with a strong passion for delivering exceptional customer service.
• Well-organized manager with excellent verbal, written, and electronic communication skills.

We are looking for an individual who possesses excellent communication and organizational skills, with a strong understanding of HR best practices and employment regulations.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.