Serving as a primary point of contact for employees, retirees, and external vendors, the full-time remote HR Customer Service Specialist will manage inquiries related to benefits, leave programs, and HR policies while supporting administrative projects for the HR Benefits team. Key Responsibilities Respond to inquiries regarding payroll, benefits, leave programs, and HR policies Research and resolve customer issues using established resources and documentation Partner with HR teams to enhance customer experience and ensure effective issue resolution Required Qualifications High School Diploma or equivalent 2+ years of customer service experience in a call center environment Experience supporting customers in an insurance, benefits, or healthcare environment Familiarity with Microsoft Office applications, including Word and Excel Experience with HR information systems, preferably Workday
HR Customer Service Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.