HR Assistant (Organizational Development & Learning)

HR Assistant (Organizational Development & Learning)The Human Resources Organizational Development & Learning team is looking for an organized and detail-oriented Administrative Assistant to support their team of learning and development professionals in the areas of customer service, logistics, scheduling support, and materials preparation.Responsibilities:Coordinate schedules and logistics for workshops, events, meetings, and training programs, including management of multiple calendars;Manage multiple email inboxes and provide timely professional customer service to George Mason faculty and staff across multiple departments, including referring complex issues to appropriate teammates as necessary;Administer learning activities within George Mason's Learning Management System (LMS), including posting trainings, managing registrations, updating content, and running reports;Provide basic technical support by serving as a point of contact for the Learning Management System;Assist with setup for in-person and virtual workshops/events/meetings and serve as moderator for virtual learning opportunities;Support the delivery of in-person and virtual learning, including logistics support, setup, troubleshooting, and moderating virtual learning events;Provide information on George Mason policies in concise, easy-to-understand language;Use Qualtrics to create, send, and synthesize learning evaluations and feedback; andPerform other duties as assigned.Required Qualifications:Experience providing administrative support in a professional office environment, including scheduling, coordination, and customer service;Proficiency with Microsoft Office, including Teams, Word, Excel, and PowerPoint;Demonstrated experience with email management and email customer service;Experience with virtual meeting platforms such as Microsoft Teams and Zoom, to include providing participant support and moderating group sessions;Effective interpersonal communication and customer service skills, including tact and diplomacy;Ability to prioritize competing deadlines, follow through, and be flexible to team needs;Ability to handle highly confidential and sensitive information with discretion and professionalism;Ability to work independently with minimal supervision;Ability to collaborate with diverse individuals with differing needs at all levels of the organization; andDemonstrated organizational skills and attention to detail.Preferred Qualifications:Experience in a Human Resources or Learning and Development setting;Higher education or public workforce experience;Experience with Cornerstone or other Learning Management Systems;Experience working with design tools such as Canva, Piktochart, and Adobe; andExperience with Qualtrics or other survey design tools.Instructions to Applicants:For full consideration, applicants must apply for the HR Assistant (Organizational Development & Learning) at . Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume for review.