Working remotely or in Santa Clara, the full-time HPC Technical Account Manager will manage customer relationships, resolve sophisticated technical issues, and support installations of next-generation AI and HPC server technologies. Key responsibilities Resolve complex technical issues for enterprise customers through research and reproduction during product installation and operation Own customer issues and ensure high levels of satisfaction by providing effective solutions and support Collaborate with engineering, marketing, and support teams to enhance customer experiences and document best practices Required qualifications 8+ years of experience in customer support and debugging for hardware and software products BS degree in Computer Science, Engineering, or a related field, or equivalent experience Strong knowledge of Linux and Networking (LFCS / RHCSA) Expertise in data center virtualization technologies (VMWARE, Docker, Kubernetes) Exceptional interpersonal skills and the ability to lead issue resolution under pressure
HPC Technical Account Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.