Housing Support Staff

Housing Support StaffAt First Step House, our mission is simple: We help people build lives of meaning, purpose, and recovery. Every day, our team makes a difference by supporting individuals as they overcome challenges, achieve stability, and work toward their goals.We are currently seeking compassionate, dependable, and service-oriented individuals to join our team as Housing Support Staff at our CHARTER and Stratford Apartments in Salt Lake City.Why Join First Step House?As a Housing Support Staff member, you'll play a vital role in creating a safe, welcoming, and supportive environment for residents. You'll build meaningful relationships, help residents navigate daily challenges, and contribute to a community focused on recovery, growth, and independence.If you thrive in a people-centered role, enjoy problem-solving, and want to make a positive impact in the lives of others, we'd love to hear from you.Enjoy a Flexible ScheduleWork just three 12-hour shifts per week while maintaining full-time status and benefits.Available Shifts:Day Shift: 6:00 AM – 7:00 PMGrave Shift: 6:00 PM – 6:00 AMPay Range: $20.81-$24.47 per hourWhat You'll DoCreate a safe, welcoming environment for residents and visitorsMonitor building access and assist residents with entering and exiting the propertySupport resident wellness, safety, and accountabilityBuild positive relationships through encouragement, rapport-building, and supportUtilize de-escalation, conflict resolution, and crisis management techniquesTransport residents to appointments and community resourcesSupport residents with a trauma-informed, recovery-oriented approachAssist the House Manager and Program Manager with administrative tasksCollaborate with clinical and administrative teams to support resident successServe as a positive role model by demonstrating healthy, pro-social behaviorsWhat We're Looking ForRequired:High School Diploma or equivalentValid driver's licenseStrong communication and interpersonal skillsAbility to maintain professional boundaries and ethical standardsPreferred:Experience working with vulnerable populationsKnowledge of homelessness, mental health, and substance use recoveryPeer Support Specialist CertificationBenefits You'll LoveGenerous Paid Time Off program that grows with your tenure15 paid holidays each year, including your birthdayMedical, Dental, Vision, and Life Insurance401(k) with up to 5% employer matchAnnual merit increase opportunitiesAnnual bonus opportunitiesThe chance to make a meaningful difference in your community every dayJoin a team that believes recovery is possible and helps people take the next step toward a brighter future.