Room Attendant
Clean guest rooms as assigned ensuring hotel standards are met at all times. Responsible for reporting any maintenance deficiencies and handing of guest requests. Ensure confidentiality and security of all guest rooms
Follow all training procedures set forth by OSHA requirements
Clean assigned rooms by priority
Transport cart with cleaning supplies, amenities, and linen to assigned guest room, securing in the assigned spot
Empty trash containers
Remove all dirty linen and replace with clean part to designated layout
Remove soil, dirty, soap build-up, and hair from bathroom area
Make up bed with clean linen to hotel standards
Replace laundry bags, clean closets and doors, removing dust and debris. Ensure correct amount of hangers and extra blanket and pillow and other amenities
Dust and polish all furniture, pictures, frames, mirrors, light bulbs, lamps, switches, TV, and remote
Re-align all furniture to floor plan
Open all drawers, dust, in check out rooms
Check under bed, chairs, sofa for debris and remove if present
Inspect condition of all furniture, report any damage
Remove dust, spots, smears from all doors, drapes, windows, ledges, frames, baseboards, A/C unit, corners, and telephones
Inspect condition of all in-room collateral, replace as needed according to hotel standards
Vacuum throughout entire room, spray with deodorizer
Update status of rooms cleaned on assignment sheet
Return and restock cart at end of shift
Ensure security of any guest keys, turn over any lost and found items to supervisor
Clean and replenish coffee maker set
Handle all guest complaints
Report and damages or maintenance problems to supervisor
Knowledgeable of hotel fire and emergency procedures
Other essential room cleaning duties as operations change in the future
Daily Checklist
Guest rooms being clean
Attendance
Supervisor / manager inspections
Guest satisfaction surveys
Incentives
Uniform and name tag
Good attitude
Attention to detail
Ability to multi-task
Ability to work well with others
Ability to grasp, bend, and stoop, ability to work in a standing position for long periods of time, up to 5 hours
Ability to push or pull heavy loads weighing up to 50 lbs.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and work with minimum supervision
Knowledge of proper chemical handling
Ability to work flexible schedules, including holidays and weekends
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team .