Hotel Operations Director - NYC Guest Experience Leader

Crescent Hotels & Resorts is seeking a Hotel Director of Operations for a luxury, full-service property in New York. This on-site role focuses on building a service-driven culture, elevating the guest experience, and mentoring department leaders to achieve operational excellence across Front Office and Rooms divisions.

The ideal candidate brings a hands-on leadership style, emotional intelligence, and an ownership mentality toward shaping operational philosophy and long-term reputation in the NY