Job Title: Hotel General Manager (Seasonal — April–October)
Location: Mountain Ridge Cabins & Lodging, Hatch, UT (25 min to Bryce Canyon, 50 min to Zion)
Job Type: Full-time, Seasonal April- November(option to extend)
Salary: $3,500 a month + end-of-season bonus and performance incentives
Start Date: April 1
About Us
Family-owned and operated Mountain Ridge Cabins & Lodging seeks a motivated, hands‑on General Manager for the summer season. Our properties serve guests exploring Bryce Canyon, Zion, Dixie National Forest, and nearby outdoor recreation. We offer a supportive team environment, competitive pay, and optional onsite housing.
Position Summary
The General Manager will oversee daily property operations, ensure high standards of guest service and facility maintenance, manage staff and budgets, and act as the primary on-site leader. This is a hands‑on role that includes front desk and housekeeping duties as needed and requires being available for guest emergencies.
Key Responsibilities
- Supervise and lead front desk, housekeeping, maintenance, and seasonal staff; set clear expectations and monitor performance
- Create schedules, delegate tasks, and train staff in company standards and procedures (including deep‑cleaning and room inspections)
- Work 4–5 front desk shifts weekly (check‑ins, check‑outs, basic laundry and room inspections)
- Manage purchasing, inventory, budgets, cost control and basic financial reporting
- Inspect facilities regularly; enforce health, safety, and cleanliness standards
- Coordinate maintenance, repairs, renovations, and vendor relationships
- Handle guest relations: welcome guests, resolve complaints, and ensure an outstanding experience
- Manage employee housing (5 units + up to 5 RV sites), check‑ins, and housing logistics
- Be on‑call for guest emergencies and late check‑ins; fill in for staff shortages as needed
Qualifications
- 3+ years hospitality or lodging management experience (seasonal property experience a plus)
- Strong leadership, communication, and problem‑solving skills
- Basic financial literacy and experience with scheduling and inventory control
- Ability to perform hands‑on tasks and work varied shifts
- Valid driver’s license; reliable transportation preferred
- Comfortable living onsite for the season; pets negotiable with deposit
Employee Perks
- Competitive pay plus end‑of‑season bonus tied to property performance, standards, and staff retention
- Onsite housing included for Management role (private studio or RV site); laundry and high‑speed Wi‑Fi provided
- 50% staff discount at on‑property Saloon and Coffee Shop
- Access to world‑class national parks, trails, lakes, and ATV routes
- Supportive, family‑style work environment
Mountain Ridge Cabins & Lodging is an equal opportunity employer.
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