Hostess Cashier/waitress

Cashier/Host PositionThe Cashier/Host is responsible for providing pleasant, prompt and efficient guest service while seating guests in restaurants, taking and preparing orders, and processing payment transactions.Responsibilities include:Ensuring that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines.Greeting guests upon arrival and providing them with a prompt and courteous escort to a dining table, presenting menus and taking beverage orders.Maintaining seating chart with servers' station assignments and ensuring that guests are seated in the appropriate areas and advising guests of waiting time and maintaining a waiting list when needed.Learning the menu and how the food is prepared in order to service guests and communicating information about venues, menus and pricing.Answering questions pertaining to the ingredients in food items being sold.Handling small to large sums of currency, coupons, comps, credit cards and other forms of payment, adhering to established cash handling policies and procedures.Accurately entering food and beverage orders into point of sale system.Learning and/or using suggestive selling techniques.Communicating with guest in a respectful and friendly fashion to answer inquiries and concerns, referring them to the appropriate personnel when necessary.Maintaining a professional attitude and appearance at all times.Stocking merchandise cases and supplies including proper rotation of food items.Following proper food handling and health and safety regulations.Taking, preparing and filling guest food orders including sandwich preparation and heating "to go" items.Taking, preparing and filling guest beverage orders including preparation of coffee drinks such as Mochas, Lattes, espressos etc.Minor food preparation which may include cutting produce and slicing meat.Maintaining cleanliness of guest dining areas, menus, point of sales signage, cashier and host stands and food preparation and merchandising equipment.Performing pre-bussing of tables on a continual basis including keeping tables free of dirty dishes and excess clutter.Qualifications:Education and/or experience:No experience is required, though previous experience in a guest service and/or cash handling related position would be preferred.Pay range: $16.90 - $20.80 per hour.Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am.This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.