HOST

Now Hiring – HostAstor Creek Golf & Country Club | Port St. Lucie, FLPay: $16- $18 per hour, depending on experience, plus shared tip pool from eventsSchedule: Part-time opportunities availableAbout The PositionLove hospitality and making people feel welcome? We're looking for a friendly, energetic Hosts to greet our members and guests, assist with seating, and help create a great dining experience!About Astor Creek Country ClubLocated in the thriving city of Port St. Lucie on Florida's Treasure Coast, Astor Creek Country Club features a signature 18-hole golf course designed to provide the perfect blend of challenge, tranquility, and playability. The club offers a complete golf experience with a fully equipped Pro Shop, a 15-acre driving range, a 3-acre short game complex, and a 15,000-square-foot practice putting green. Beyond golf, Astor Creek offers a state-of-the-art fitness facility, sports courts, resort-style pool, dining options, and a lively Sports Bar.Our culture is built on teamwork, respect, and delivering exceptional experiences while supporting our team members with a rewarding workplace and a healthy work-life balance.Job titleHost/HostessReports toDining Room ManagerClassificationHourly Fulltime, Part Time, Non ExemptWorking HoursAccording to shift assignmentsJob purposeReceives and seats members and guests with friendly, courteous and knowledgeable service in the dining room, banquet areas, patio and bar. Maintains order and cleanliness and handles complaints.Duties and responsibilitiesGreets members and guests entering the service areas or dining rooms and escorts them to the table, opens menus and places them on the table in front of each personMay instruct servers to change linen or to reset tables when necessaryReserves tables for members and guests upon requestMay receive and adjust complaints concerning food or serviceMonitor the preparation of food and beverage products, as per recipe card standards, to ensure consistent quality, portion control and presentationProvide menu suggestions to the F&B DirectorParticipate in the set up and breakdown of items for F&B activitiesGreets all members and guests with an immediate smile, eye contact and a verbal welcome. If applicable they are escorted to a table, chairs are pulled for ladies and menus presented – open ladies first, from left to right. Place settings are adjusted to the number of members and guests at each table. Monitor that a courteous server greets the table within three minutes, offers beverages and observes timing, correctness, quality and presentation of the order.Speaks to all departing patrons extending a thank you and a concern for their satisfaction with food and serviceMonitor and/or participate to ensure that tables are reset within 5 minutesMay conduct a physical inspection of the room and floor to ensure proper presentationQualificationsHigh School diploma or equivalent preferredPrevious host/hostess or server experience requiredExcellent oral communication and listening skillsAbility to follow directionsExcellent customer service skillsWorking conditionsWork is primarily indoors with some outdoor exposure. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or being exposed to flying golf balls.This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any on the job related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.Physical requirementsGood organizational and verbal skills. Ability to use logical and rational thinking to resolve issues. Ability to perform basic mathematical skills, monitor and develop subordinates, visually monitor the operation areas and write and read member communication.Must have the ability to perform moderate physical work and may be required to lift up to 40 lbs., up to 20 lbs. frequently. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping for up to 5 hours without sitting. Ability to consistently lift, carry and load adaptive and other sports equipment that may weigh 50 or more pounds, and sustain aerobic activity for 20 consecutive minutes.Use the following safety precautions when using an 8ft. ladder:Correct placement of the ladder. The safest angle for a straight ladder is to ensure it is placed on-fourth the distance from the base to the point of support. "A" frame ladders naturally comply.Ensure the ladder is placed on a firm level surface, and do not place the ladder near a doorway.Ensure there are non-skid shoes on the ladder.If using a medal ladder, be sure that it is not near electrical wires.One person on a ladder at one time, and ensure another staff member is holding the ladder in position.Never overreach.Direct reportsNone