Host

About Hommali

Hommali is a Thai restaurant in the West Village that celebrates the richness and diversity of Thailand’s regional cuisines through seasonal ingredients, thoughtful technique, and warm hospitality.

We are committed to honest cooking, careful sourcing, and genuine hospitality. We believe every detail matters, from preparation and execution to the experience we create for our guests.

The Role

As a Host at Hommali, you are responsible for cooperating with the Management team to greet incoming and departing guests with a warm, knowledgeable, and appreciative demeanor, a genuine smile, and eye contact. You will escort guests to their assigned table, present the menu, always communicating important guest information to the proper parties. The Host must be capable of working in a team-oriented environment to achieve the restaurant's common goal of guest satisfaction. The Host must be personable with guests and able to anticipate their needs. The role of the Host is integral to the success of the restaurant.

Hommali believes in a 'whole house' mentality and we expect all departments — Kitchen, Dining Room, Bar, and Facilities — to support and motivate each other to achieve our goal of guest satisfaction. As a Host, you will interact with all of these departments regularly and should be able to communicate effectively and respectfully with your coworkers and managers.

This is a full-time position and requires flexible schedule availability, including nights, weekends, and holidays.

Candidate Requirements

• 1+ years experience in a fast-paced NYC restaurant as a Host preferred
• Experience working with Resy (or similar reservation systems) preferred
• Must be able to lift & carry at least 30 pounds
• Must be able to stand for long periods of time
• Must be comfortable with repetitive motions (such as walking, bending & standing)
• Interest in and knowledge of Thai cuisine and hospitality a plus
• Must be able to take constructive criticism and work well in a team dynamic

Service Responsibilities

• Be warm, knowledgeable, and noticeably appreciative
• Accommodate guests by making each individual feel welcome
• Act professionally and always maintain composure
• Identify and report problems to management immediately
• Be aware of service flow, dining timing, and adjust for each guest's individual needs
• Implement and follow steps of service — sincerity over performance
• Manage reservations, walk-ins, and waitlists, communicating accurate wait times
• Maintain a real-time floor plan in partnership with the floor team
• Handle special requests: dietary needs, celebrations, accessibility, large parties, and VIP guests
• Keep the host stand, entryway, and waiting area clean, organized, and welcoming

Required Skills

• Strong Interpersonal Skills
• Attention to Detail
• Customer Service Orientation
• Ability to Multitask
• Problem Solving Skills
• Adaptability to Changing Environments and Situations
• Time Management Skills
• Strong information retention

Benefits

• Competitive base + tips
• Staff meal
• Basic health insurance for full-time employees after 90 days of employment
• The opportunity to help shape service culture and systems at a new opening
• Supportive and collaborative team environment

Equal Opportunity Employer

Hommali is committed to providing equal employment opportunities to all applicants and employees. We value diversity and foster a workplace built on respect, inclusion, and equal opportunity.