- Stand behind the hostess podium when not seating guests; maintain a polished, welcoming presence.
- Warmly greet each guest upon arrival and confirm reservation details or offer an informed waitlist alternative.
- Seat guests carefully, balancing dining room flow, guest preferences, and server distribution.
- Provide menus and introduce their server clearly and courteously.
- Keep the entry and reservation area impeccably maintained; ensure menus and surfaces are clean and presentable.
- Assist with special seating requests, VIPs, and large party logistics in coordination with the Salon Manager.
- Communicate effectively with staff to help manage guest flow and service pace.
- Address guest questions or concerns professionally and escalate when needed.
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