Host / Hostess - Flex

HostSALARY - $15-17 / hourBENEFITSEmployee DiscountBasic Medical Insurance Coverage (Part-Time)401k (Full Time)PTO (Full Time)Medical Insurance (Full Time)Dental Insurance (Full Time)Life Insurance (Full Time)Visions Insurance (Full Time)The role of Host is responsible for being an upbeat and kind presence to greet guests when they enter our organization. It is key for the Host to remain positive and courteous with each and every guest while welcoming and escorting them to the appropriate location/table.RESPONSIBILITIESCourteously greet and escort guests to tables and assist in seating.Assist in preparing the restaurant for service and always maintaining the cleanliness of the spaceMaintain positive guest relations at all timesBe familiar with the menus of the restaurant and be able to highlight items for guests upon requestMaintain complete knowledge of table and seat numbers, proper table setupsGuide servers and bus persons in table set-upBe aware of wait times and notify the guests during busy timesAnswer restaurant telephone courteously and efficientlyExtend courteous departures as guests leave to ensure guest had a pleasant dining experienceComplete closing duties as assignedRestock supplies and merchandiseManage and display merchandise neatlyKeep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flowAll other duties as assignedEDUCATION & EXPERIENCE2 years experience hosting or in customer serviceSufficient education and literacy are needed to identify and read product labels and to communicate with guests about job-related needsAbility to read, write, speak, and communicate in basic English preferredExperience in customer service is strongly preferredPreferred - high school diploma or GEDKNOWLEDGE, SKILLS & ABILITIESDetail-oriented and thorough.High-level customer service skillsAbility to remain calm and collected even in a busy environmentAbility to remain discreet and respect the privacy of guests.Ability to perform consistent work to the highest of standards.Ability to operate various operating systemsAbility to solve issues independentlyAbility to work as a teamAbility to memorize and describe menu itemsDecision-making skillsPHYSICAL DEMANDSStanding for extended periods of timeContinuous walking and movementMust be able to lift up to 25lbsWORKING CONDITIONSFast-paced high, volume restaurantIndoor/Outdoor environmentExposure to a possibly noisy environmentExposure to extreme heat or cold depending on season and locationWork scheduleWeekend availabilityMonday to FridayHolidaysDay shiftNight shiftBenefitsPaid time offHealth insuranceDental insuranceVision insuranceLife insuranceDisability insurance401(k)Referral programEmployee discount