Crothall Healthcare, a Compass Group USA company, is seeking a Patient Experience Manager to coordinate and direct patient experience activities across the assigned system. You will monitor patient satisfaction initiatives, ensure compliance with CMS/JCAHO, and support account retention with proactive surveys and reporting.
The role requires strong organizational and coaching skills, plus 2–3 years in customer service training within hospitality/healthcare environments.
#J-18808-LjbffrHospital Patient Experience Leader in east stroudsburg at Unknown Company
This position is listed as full time and onsite.