Hospice RN Administrator

Overview

Lead with Compassion. Serve with Purpose.
We have an exciting and rewarding opportunity for a RN Hospice Administrator to join our leadership team. This role is ideal for a licensed Registered Nurse (RN) with strong leadership experience in hospice care, home health, or clinical operations management. If you’re a natural leader who is passionate about patient-centered care, team development, and clinical excellence, we invite you to bring your talent to a place where you can truly make a difference.

Essential Functions

• Provides hands‑on leadership for a hospice program with growth opportunity, accountable for clinical quality, operational performance, and sustainable census expansion.
• Demonstrates a commitment to excellence through focusing on quality care and/or service.
• Incorporates continuous quality improvement principles in day‑to‑day activities.
• Promotes and monitors compliance with requirements and standards established by accrediting or licensing agencies, regulatory agencies and state or federal law relevant to areas of responsibility.
• Uses statistical and qualitative information to manage quality.
• Requires employees to exhibit technical knowledge and effective skill education related to their job.
• Ensures policies and procedures are followed.
• Accepts responsibility for remaining current in the latest trends, developments and technologies relative to area of work by: actively pursuing self‑development, attending in‑services, and circulating relevant information to appropriate employees.
• Develops, recommends and implements policies and procedures, in collaboration with the Governing Body, that guide and support the provision of services.
• Manages Human Resources effectively.
• Shows consistency between words and actions.
• Promotes positive communication and keeps employees informed of changes by ensuring meetings with appropriate staff are conducted and documented. Is available to employees when issues arise.
• Promotes/provides for core orientation plus location and job specific orientation, in‑service training and continuing education for employees, volunteers and contract personnel.
• Conducts educational programs for outside agencies as deemed necessary.
• Recommends a sufficient number of qualified and competent persons to provide services.
• Responsible for the selection, supervision, and evaluation of interdisciplinary team members.
• Collaborates with the Governing Body, Corporate leadership and employees to establish goals and standards for performance; reviews and monitors progress regularly and redirects efforts where goals are not being met.
• Determines qualifications and competence of employees.
• Completes all performance evaluations prior to due date.
• Takes appropriate and timely action in disciplinary situations; documents actions taken in accordance with policy.
• Makes appropriate assignments among employees in accordance with their personal abilities and limitations; ensures fair and consistent workload distribution.
• Manages Office Operations effectively.
• Directs the multiple teams of the assigned location, if applicable.
• Plans and organizes tasks and resources to achieve strategic goals and objectives.
• Consistently demonstrates the ability to recognize, establish and deal with priorities.
• Measures progress toward set goals; takes corrective action on projects, as appropriate.
• Considers the impact of department/location/provider decisions on the overall functioning of the company and its hospice affiliates.
• Reviews and analyzes facts of a situation when developing a plan of action; considers all relevant information to make the most informed decision possible.
• Achieves predetermined objectives and goals.
• Participates in selecting outside sources for needed services.
• Ensures contract management is maintained for services from outside vendors/providers.
• Assesses and improves branch/department performance as well as individual team’s performance.
• Ensures documentation of services is accurate and timely.
• Monitors and supervises quality of patients' care of assigned location(s).
• Processes emergency calls and requests for assistance.
• Assists with problem solving for patients in all settings.
• Prepares, monitors, and reviews monthly bills, supply costs, expense requests, mileage reimbursement, payroll and other expenses.
• Makes recommendations for service area regarding market opportunities for new programs or service.
• Ensures accuracy of marketing materials, public information materials and activities.
• Provides a safe environment for patients, visitors, customers and employees.
• Investigates and completes detailed reports of any incidents/accidents, grievances, complaints, medication errors and other problems within the time frames established by policy, and implements corrective and/or preventive action immediately.
• Works with physicians, patients, families, staff and others regarding problems, needs and concerns.
• Responsible for supervision and evaluation of family satisfaction surveys.
• Incorporates safety topics into staff meetings.
• Regularly reviews safety policies and procedures (to include the Emergency Preparedness Plan); ensures that all employees are oriented to and understand their role in safety policies and procedures.
• Manages Financial Resources prudently and effectively.
• Completes financial reviews on recommended schedule.
• Budget worksheets are completed and submitted by scheduled deadlines.
• Annual expenditures are within annual budget except where variances are volume‑driven and have been approved.
• Resource needs are anticipated and budgets are planned to meet those needs within known parameters.
• Budget variances are justified on a regularly scheduled basis.
• Continually seeks ways to reduce costs without affecting quality.
• Controls use of overtime and temporary personnel except when justified by increased volume or decreased staffing levels.
• Recommends space and other resources for needed services.
• May be asked to perform routine visits to patient homes or institutional setting and/or participate in on‑call schedule.

About You

• Current RN license in the state of employment (required)
• Bachelor’s degree in Nursing, Healthcare Administration, or related field (preferred)
• 3+ years of experience in hospice, home health, or healthcare operations leadership
• Strong understanding of hospice regulations, compliance, and Medicare conditions of participation
• Proven ability to manage teams, budgets, and interdisciplinary operations
• Exceptional communication, organizational, and leadership skills
• Commitment to high‑quality, compassionate care for patients and families

Benefits For All Associates (Full‑Time, Part‑Time & Per Diem)

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full‑Time Benefits

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company‑paid Life & Long‑Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply Now

If you’re an experienced healthcare leader looking for your next challenge, we want to hear from you. Join a team that values compassion, leadership, and meaningful work—when life matters most.

Legalese

• This is a safety‑sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug‑free workplace

ReqID:

Category: Branch Admin and Clerical

Position Type: Full‑Time

Company: Heartland Hospice