Hospice Registered Nurse Case Manager

Hospice Registered Nurse Case Manager

Are you a skilled and empathetic Registered Nurse with a passion for providing compassionate care at the end of life? Well Care Health is looking for a dedicated Hospice Registered Nurse Case Manager to join our team and provide patients and families with the support and care they need during life's most challenging moments.

About Well Care Health: At Well Care Health, we want you to do what you love and do it well. We're a team of compassionate and committed professionals here to support you on your journey to success. A career at Well Care is more than just a job, it's a way of life. Work for the best. Learn from the best. Be the Best.

Key Responsibilities:

• Provide skilled nursing care to hospice patients, focusing on pain management, symptom relief, and emotional support.
• Manage a caseload of patients, develop personalized care plans, and coordinate care with the hospice team.
• Educate patients and families about the hospice process, end-of-life care, and coping strategies.
• Assess patient needs regularly, report changes in condition, and adjust care plans accordingly.
• Offer emotional support to families and provide guidance throughout the hospice journey.

What we offer:

• Competitive salary
• Medical, Vision, Dental
• 401k with matching
• Tuition reimbursement
• Continued opportunities for growth and development

Ready to Make a Difference? If you are passionate about providing compassionate, end-of-life care and are looking for a rewarding role where you can truly make an impact, we'd love to hear from you! Apply today to become a Hospice Registered Nurse Case Manager at Well Care Health.

Well Care Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Registered Nurse Case Manager is responsible for providing services to hospice patients based on initial, comprehensive, and ongoing assessments of the patient's needs and ensuring interdisciplinary collaboration in the development of a patient specific plan of care based on identified needs. The RN Case Manager is responsible for the provision of direct nursing services in accordance with the plan of care.

Primary Job Duties:

• Complete the initial, comprehensive, and ongoing assessment of patient and family/caregiver needs and provide direct or supervised nursing services based on a developed plan of care.
• Develop an individualized plan of care, in collaboration with the hospice interdisciplinary team, patient, and family, based on assessment, identification of needs, and patient and family/caregiver goals and preferences. Incorporate palliative nursing interventions.
• Communicate with the physician (Attending and Hospice) regarding the patient's needs, response to treatment, and changes in the patient's condition; obtain/receive physician orders as required.
• Work closely with other members of the IDG, and in cooperation with family/caregiver to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support to the patient and family to achieve the highest quality of care.
• Demonstrates positive interpersonal relations in dealing with all members of the agency.
• Effectively demonstrates the mission, vision and values of the Agency on a daily basis.

Quality of Work:

• Assessing the patients' and family/caregivers' physical, psychosocial, bereavement, environmental, safety, and developmental needs.
• Implementing the Hospice Plan of Care as prescribed by the physician and in conjunction with the other members of the interdisciplinary group, and revising the Hospice Plan of Care as patients' needs change.
• Providing care to patients and families through the utilization of interventions and evaluation of outcomes of care.
• Managing all aspects of the patient's plan of care, based on the changing needs of the patient and family/caregiver, to anticipate, prevent, treat, and manage pain and other undesirable symptoms through ongoing communication of collected data and assessment findings, and collaborating with other interdisciplinary team members.
• Provide support, instruction, and education of the patient, family and other caregivers who participate in the care of the patient in relation to needs identified on the plan of care, including, but not limited to: disease process and progression, medications, pain, symptoms associated with disease, oxygen safety, hospice philosophy, and care of the terminally ill.

Efficiency and Effectiveness:

• Scheduling self to reduce driving time and mileage and utilizing resources to prevent duplicate driving or trips by determining if others are in the area.
• Ordering only supplies that are needed and is conscientious of minimizing on-hand inventory.
• Ensuring Durable Medical Equipment (DME) is ordered in bulk to reduce delivery cost.
• Ensuring provision of medical supplies is limited to only what is needed in the home.
• Assessing and cleaning medical supply care boxes, bags, and electronic devices every month, maintaining appropriate documentation
• Practicing personal cost containment by responsible use of equipment, supplies, and resources.

Teamwork, Mission, Vision, Values:

• Responding to all customers in a courteous, sensitive and respectful manner.
• Demonstrating respect for team members.
• Managing stress and personal feelings without a negative impact on the team
• Working collaboratively and cooperating with other departments.
• Completing the review period without any formal disciplinary action.
• Presenting a clean and neat appearance in personal attire and one's work area.

Job Specifications:

• Education: Graduate of NLN accredited school of nursing and current license to practice professional nursing as a Registered nurse in the state; Bachelor's Degree preferred.
• Licensure / Certifications: Must have current Registered Nurse license in NC, NC drivers license with an automobile that is insured in accordance with state or organization, and a current American Heart Association CPR certification.
• Experience: Minimum of one years' clinical experience required; hospice experience preferred.
• Essential Technical/Motor Skills: Working knowledge of Word, E-mail, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements. Advanced customer service skills to respond with simple answers, etc.
• Interpersonal Skills: Ability to work independently as well as effectively as part of an interdisciplinary team.
• Essential Physical Requirements: Intermittent physical activity including walking, standing, sitting, lifting, and supporting patients
• Essential Mental Abilities: Ability to concentrate with large volumes of paperwork and data entry, handle pressure of deadlines, good judgment, ability to organize and prioritize workload independently. Emotional/mental stability and stamina
• Essential Sensory Requirements: Keen observation skills.
• Exposure to Hazards: May be exposed to virus, disease and infection from patients and specimens in working environment.
• Other - Hours of Work: Monday – Friday, some on-call required in rotation, including weekends and holidays.