Homeless Services Coordinator*

Job Title

Orange County Government

Job Description

The work is primarily responsible for leading the three principal programs of the Orange County Partnership to End Homelessness (OCPEH): 1) Housing Helpline team that provides housing service referrals and Coordinated Entry for people experiencing housing crisis or homelessness; 2)the SSI/SSDI Outreach, Access and Recovery (SOAR) program that provides persons living unsheltered with assistance in applying for important benefits, and; 3) the Rapid Rehousing program, which assists clients exiting homelessness with short-term rental assistance and light case management. An employee in this class works within the Orange County Partnership to End Homelessness (OCPEH) Division, which provides information and resources for people to maintain their housing or obtain new housing when they are experiencing a housing crisis. An employee in this class will collaborate extensively with staff in the Partnership to End Homelessness, and Housing Choice Voucher Divisions, as well as other members of the Housing Department team. Work is performed under the general direction of the OCPEH Manager with considerable leeway to exercise independent judgment within the framework of applicable rules, regulations, policies, and procedures in the performance of duties, both in terms of planning and accomplishing work, and in making decisions regarding customer needs and requests and conducting project assignments. Supervision over others is required of this position. Position does related work as required.

* A background check is required.

Full Performance of Knowledge, Skills, Abilities

Click the link below for full job specifications including essential functions, knowledge, skills, abilities, and physical requirements. NOTE: The hiring range is on the posting NOT on the job specification.

MINIMUM QUALIFICATIONS

Graduation from an accredited college or university with a bachelor's degree AND two (2) years of professional experience working with housing programs and funding streams at the Federal, State and local levels, working at the policy level on housing research and best practices, customer service, and/or call center AND two (2) years of work experience in the direct supervision of staff.

An equivalent combination of training and experience as defined above. A higher degree does not substitute for work experience.

SPECIAL REQUIREMENT

Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.

All offers of employment are conditioned upon successful clearance of a background check. Employment cannot commence until the employee has been cleared. Orange County is an Equal Opportunity and Affirmative Action Employer

Benefits

Orange County provides a competitive benefits package for permanent full-time and permanent part-time employees that includes:

• Participation in the North Carolina State Retirement System; Orange County contributes 15.10% of your base salary per pay period and 17.10% for LEO.
• Health Insurance (Medical) Orange County pays 100% of premiums for employee only coverage health insurance. Orange County pays a portion of premiums for dependent(s) coverage health insurance.
• Dental Insurance Orange County pays 100% of premiums for employee only coverage for dental insurance. Orange County pays a portion of premiums for dependent(s) coverage for dental insurance.
• Vision Insurance Orange County offers vision insurance for employee and dependent coverage with premiums rates between $5-$15 bi-weekly.
• Life Insurance Orange County pays for an employee life insurance policy based on employees' salary up to $50,000. Optional Life Insurance for employee and dependent life insurance policy.
• Short Term Disability Orange County pays for an employee short term disability policy that provides income protection up to 11 weeks with a weekly benefit of 70% of your weekly salary.
• Optional Long Term Disability Coverage Policy
• Optional Insurance Policies: Pet Discount Program, Identity Theft Insurance, Legal Insurance
• 401(k) and 457 Deferred Compensation Plans Orange County contributes $104 per pay period ($ annually) for supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to.
• 12 Paid Holidays
• Anniversary Leave ( 8 hours of leave on your anniversary each year)
• Annual Leave (based on service years and a 40-hour work schedule, pro-rated for permanent part time employees)
  • 0-2 Years of Service = 125.84 hours/year
  • 2-5 Years of Service = 145.08 hours/year
  • 5-10 Years of Service = 173.68 hours/year
  • 10-15 Years of Service = 202.80 hours/year
  • 15-20 Years of Service = 231.40 hours/year
  • 20+ Years of Service = 260.52 hours/year
• Sick Leave (based on service years and a 40-hour work schedule) 96.2 hours/year
• Tuition reimbursement assistance
• Various other leave programs including civil, funeral, parental, etc.