Operations Manager – Hampton Inn (Blue Ash)Hospitality Leader Wanted – Growing Our Rainmaker Team!We are seeking a hands-on, service-driven Operations Manager to join our team at the Hampton Inn. This role is ideal for someone with strong hotel experience—Hilton brand experience is highly preferred—who can lead daily operations, support team development, and ensure an exceptional guest experience.Position OverviewThe Operations Manager plays a key role in the day-to-day success of the hotel. You will oversee core operational departments, including Housekeeping and Maintenance, while supporting the General Manager in driving performance, guest satisfaction, and team engagement.This role requires flexibility, leadership, and the ability to step in wherever needed to keep the hotel running smoothly.What You'll DoSupport daily hotel operations and act as Manager on Duty as neededSupervise Housekeeping and Maintenance teams to ensure brand standards are metDeliver and maintain high levels of guest satisfactionAssist with hiring, training, and coaching team membersHelp manage labor, expenses, and overall hotel profitabilityReview and support financial reporting with the General ManagerConduct regular room inspections and ensure cleanliness and maintenance standardsMaintain compliance with Hilton and company policies and proceduresLead by example—creating a positive, team-focused environmentAssist with front desk operations, including oversell management and guest issuesBe visible during peak hours, engaging with guests and supporting the teamWhat We're Looking ForPrevious hotel supervisory experience required (Hilton experience strongly preferred)Strong understanding of hotel operations, including housekeeping and maintenanceComfortable working in a fast-paced, high-pressure environmentAbility to think quickly and solve problems effectivelyStrong communication and leadership skillsBasic financial knowledge (P&L, labor, cost control)Proficient in Microsoft Office / Windows systemsProfessional, dependable, and team-orientedAdditional RequirementsMust maintain a professional appearance in line with brand standardsWillingness to work a flexible schedule, including weekends and holidaysCertifications may be required (Food Safety, Alcohol Awareness, CPR/First Aid)Why Join Us?Opportunity to grow with a strong and expanding hospitality companyHands-on leadership role with real impactSupportive team environment focused on successIf you're ready to bring your hospitality experience to a team that values leadership, accountability, and guest service—we'd love to connect.