Home Equity Closer

Job DescriptionAs part of our team at Citizens, you're made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself.In the role of the Home Equity Closer, you will be responsible for accurately and efficiently requesting payoffs for Home Equity Lines of Credit. This includes requesting payoff amounts from external banks and calculating internal payoff amounts. You will thrive in this role through your attention to detail and ability to prioritize and multitask.Most importantly, you'll feel valued for who you are and supported to achieve what's important to you, personally and professionally!Primary responsibilities includeRequest payoff amounts from external lendersWork closely with the closing team to ensure all applications are worked in a timely manner in order to meet a closing dateMaintain a pipelineAdhere to department standards and complete files within the department SLAQualifications, Education, Certifications and/or Other Professional CredentialsRequired Qualifications Excellent written and verbal communicationAbility to work independently and meet deadlinesStrong attention to detailProven track record of delivering results in a fast paced work environmentPreferred Qualifications Prior payoff experience preferredWilling to work overtime when neededHours & Work ScheduleHours per Week: 40Work Schedule: Monday - Friday 8:15 am to 5:00 pm (4 days a week in Johnston, RI)Required SkillsBuilding RelationshipsBusiness SavvyCommunicating EffectivelyConsumer LoansCustomer Due Diligence (CDD)Customer ServiceCustomer Support TrendsData CapturingData ProcessingDetail AttentiveDiversity, Equity, Inclusion, and Belonging (DEIB)Mortgage ClosingMortgage Loan or Mortgage ProductsMotivating OthersOperational ExcellencePersonal InitiativeProblem-SolvingProcess-OrientedQuality Control (QC)Service ExcellenceTeamworkAbout UsEqual Employment OpportunityCitizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.Equal Employment and Opportunity EmployerJob Applicant Data Privacy PolicyBackground CheckAny offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered.

Any offer of employment will include further information.Job InfoJob Identification 49483Job Category Servicing & OperationsDegree Level High School Graduate/GEDJob Schedule Full timeJob Shift 1stLocations One Citizens Bank Way, Johnston, RI, 02919, USWorking Hours 40Career Site Category Lending