Job Title
Home Medical Equipment (HME) Delivery Driver
Job Description
The Home Medical Equipment (HME) Delivery Driver is an entry level position whose primary responsibilities include: driving a box truck, delivery-pick up of home medical equipment, education to patients and/or caregivers. Work in a fast-paced team environment, excellent customer service and communication skills. Paid on-call work hours are required. The HME Delivery Driver requires the individual to work independently. Must adhere to Company, Federal, State and local regulations and compliance.
Responsibilities
Equipment Operation
- Delivers, sets-up, services and picks-up medical equipment and related supplies to/from patient's residence and skilled facilities.
- Provides instruction and education material to the patient/or caregiver(s) on the operation, cleaning, and maintenance of medical equipment.
- Obtains a return demonstration to ensure understanding.
- Transports, handles and routes medical equipment according to VITAS Healthcare policies and procedures to comply with infection control, equipment maintenance, and safety.
- Represents VITAS Healthcare professionally at all times through care delivered and services provided to all clients.
- Functions within federal, state, local, VITAS Healthcare and professional guidelines and regulations.
- Maintains the confidentiality of patients, families, colleagues and other sensitive situations within VITAS Healthcare.
- Performs scheduled preventative maintenance and non-scheduled maintenance of equipment.
- Has a strong knowledge in all home medical equipment and ability to train MST staff effectively in High Flow Therapy, Bi-PAP Therapy and Enteral Pumps.
- Completes performance safety checks on equipment at the time of delivery.
- Performs structural/environmental, safety, and patient assessments as related to equipment and participate with the IDT care plan.
- Is computer literate for accurate tracking of equipment and daily performance.
- Can provide initial general training to newly hired MST.
- May clean and disinfect medical equipment as needed.
- Warehouse Operation
- Cleans/disinfects, tests, and repairs medical equipment and maintains accurate records and documentation in accordance with VITAS Healthcare policies and procedures.
- Receives, identifies and labels medical equipment.
- Maintains proper storage of equipment.
- Maintains equipment and supply inventory.
- Coordinates equipment, supplies inventory levels, and communicates with Home Medical Equipment (HME) staff.
- Maintains oxygen refill files.
- Performs warehouse cleaning and overall maintenance.
- Safety
- Practices safe and proper body mechanics relative to transporting, lifting and set-up of medical equipment.
- Adheres to all safety and security policy and procedures.
- Wears Safety-toed shoes as provided by VITAS Healthcare.
- Vehicle Operation
- Operates vehicles according to VITAS Healthcare policies and procedures to assure compliance with OSHA, NFPA, FDA and DOT regulations.
- Operates vehicles in a safe, responsible and defensive manner.
- Is responsible for the cleaning and service notice of vehicles.
- Loads and unloads equipment safely to assure no damage or injury.
- Communication
- Presents equipment education to a level of understanding by patients/families.
- Reports equipment/patient issues to immediate Supervisor.
- Maintains accurate records in accordance with VITAS Healthcare policies and procedures, i.e., patient equipment delivery/pick-up/service forms, vehicle reports, manifests, and patient needs.
- May assists less experienced HME delivery drivers by providing guidance and counseling on job duties and responsibilities.
- Professional Development
- Attends and participates in related Company meetings and/or committees.
- Completes of all required training during first year of employment as outlined in Career Pathway.
- Other
- Performs on-call work as required.
- Maintains positive work relations with staff members.
- Provides internal HME Staff with training on home medical equipment.
- Demonstrates courteous behavior and is responsive to patients/families and other members of VITAS Healthcare and the public.
- Performs other job duties as requested.
- Maintains a neat and professional appearance.
- Adheres to all VITAS Healthcare policies and procedures.
Qualifications
• High school diploma or equivalent.
• Experience with the operation and repair of durable medical equipment preferred.
• Current driver's license in applicable state.
• Ability to lift 100 pounds when required.
• Highly Organized
• Strong Administrative Skills
• PC Competent
• Able to work with hand-held scanning device.
• Work unsupervised in field exercising discretion and independent judgment.
Competencies
• Satisfactorily complete job-related competencies.
Directions Received
The HME Delivery Driver reports to the HME/Operations Manager.