Hiring for Systems Support /Asset Manager

Systems Support /Asset ManagerLocation: GeorgiaDuration: Long TermJob Responsibilities:Fulfill hardware, peripheral, and special technology requests ensuring prompt deploymentsServe as onsite Logistics focal for deploying equipmentEnsure equipment is functioning and sanitized before redeploymentCreate UPS labels and send shipment notifications with tracking informationSort and disposition incoming equipment and wireless itemsCross reference equipment orders and field requests ensuring shipments are correctSchedule and complete hardware refresh appointments with vendor techniciansOrganize stock room ensuring accessibility and perform routine maintenanceTravel as requested to assist with equipment deliveries and pick upsUpdate hardware inventory in the DHS Asset Management and ServiceNow systemsSubmit ServiceNow requests for hardware reimages and accidental damagesWork closely with NTT Service Technicians and Business Application & Technology staff to process ServiceNow bulk equipment orders, schedule imaging sessions, and perform quality assurance for large-scale projectsInitiate the electronic surplus process by creating and submitting requests to dispose equipment following security and safety measuresIdentify hardware trends and report inventory discrepanciesMaintain daily inventory summaries and weekly reports in MS TeamsProvide status updates to Unit ManagerRequirements:2+ years of professional work experience in large scale inventory operations meeting physical demandsAbility to work in a fast paced and target driven cohesive team environmentAbility to multitask in a fast-paced environmentStrong work ethic, interpersonal, and communication skillsDetailed oriented and good critical thinking skillsProficiency with Microsoft Excel and MS TeamsPreferred Qualifications:ServiceNow experienceHardware asset management knowledge