The Role
A successful Plant Hire provider is looking for an enthusiastic individual to join an outstanding team. This is a full‑time, permanent position. Working with colleagues to achieve a high standard of service to clients & contractors. We are looking for a Hire Controller, someone with enthusiasm and a customer sales focus to join this leading company, who preferably has previous experience within Plant/Hire industry.
Key Responsibilities for a Hire Controller - Plant Hire
- Great Telephone Manner
- Building Lasting Relationships with Repeat Customers
- Follow up and develop sales opportunities
- Taking On and Off Hire Calls
- Organising Transport
- Raising Contracts on Bespoke IT System
- Organised, Able to Prioritise Workload
- Filing / Admin Tasks
- Resolve Customer Queries / Complaints
Skills & Requirements for a Hire Controller - Plant Hire
- Previous Experience in One or More of the Following Roles: Hire Controller; Senior Hire Controller; Hire Assistant; Hire Manager; Hire Desk Manager; Hire Co‑Ordinator, Rental Manager, Assistant Manager, Assistant Branch Manager within a Tool or Plant Hire Company
- Strong Commitment to Deliver Excellent Customer Service
- Organised with the Ability to Prioritise Multiple Tasks
- Excellent Time Management Skills
- Excellent Communication Skills
- IT Literate
- Full Driving License
Benefits for a Hire Controller - Plant Hire
- Permanent role
- No weekend work
- 24 Days Holiday