Helpdesk TechnicianBelow you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.Position InformationPosting Number - SF0864PPosition Title - Helpdesk TechnicianPosition Type - Classified Staff/HourlyDepartment - Information Technology - TroyDivision - Finance and AdministrationCampus - TroyWork Status - Part-Time (IPT)Temporary - NoLocation - Troy - T01Job Summary - The Helpdesk Technician position in Information Technology is responsible for installing, troubleshooting, repairing and maintaining PC equipment; providing support for a wide variety of software applications and completing requests for new service in a dynamic, high-paced environment; and relying on instructions and pre-established guidelines to perform various other job duties.Minimum Qualifications - 1. High school diploma or equivalent2. Some combination of training and experience in PC technical support, OR one year of experience as a PC technician3. Knowledge of commonly-used concepts, practices, and procedures for PC repairPreferred Qualifications - 1.
Ability to perform work with a positive attitude and in a timely manner2. Ability to work well in a team environmentWill this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? - Driving may be necessary but is not a primary responsibilityWork Hours - - Maximum of 19 hours per weekList any hazardous conditions or physical demands required by this position - - Ability to lift and/or move heavy equipmentDoes this position have supervisory responsibility? - NoOpen Until Filled - YesApplicant Special Instructions - Qualified applications will be made available to the department/committee for review immediately upon submission.
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